Operations Coordinator

About the Role:

We are seeking a detail-oriented, execution-focused Operations Coordinator to support the foundation's day-to-day operations. Operations at PJMF is the infrastructure that enables our team to work at the speed the mission requires. This role supports the day-to-day systems, logistics, and requests that keep the foundation's operations moving efficiently. The person we are looking for takes genuine pride in service-focused work, strategic problem solving, and process optimization.

You will succeed here if::
You close loops without being reminded. You are detail-oriented. You document what you learn. You take feedback directly and use it to improve. You escalate when something is beyond your scope and execute independently when it is not. You are curious and like to understand the strategic “why”. You thrive in ambiguity. You care about why PJMF exists and what we are building in service of humanity.

How you will make an impact::
• Operational Service Support: Support day-to-day coordination of staff requests across travel, software access, procurement, and vendor management, ensuring timely and accurate resolution.

• Project and Workflow Coordination: Track timelines, deliverables, and dependencies across operational workstreams, surfacing gaps early and keeping stakeholders informed.

• Knowledge and Process Management: Support updates to PJMF's internal knowledge management system and maintain operational documentation, guides, and resources so workflows stay clear and repeatable.

• Event and Logistics Support: Coordinate logistics for internal and external events from planning through post-event follow-up, including scheduling, vendor coordination, and travel support.

• Cross-Team Collaboration: Partner with teams across the foundation to ensure operational needs are addressed with consistency, responsiveness, and clear follow-through.

• Travel Management: Coordinate cost-effective travel arrangements for staff and improve the overall traveler experience.

• Procurement and Contracting: Support procurement activities, including vendor selection, contract management, and timely close-out of contract files.

• Risk Management: Contribute to quarterly risk register reviews and help build a risk-aware culture across the organization.

• Other duties as assigned

What you will need to succeed::
• Bachelor’s degree 2+ years of relevant experience in operations, coordination, or service support work where accuracy, follow-through, and ownership of repeatable workflows mattered.

• Project Management: Ability to prioritize and manage multiple tasks concurrently.Comfortable with hands-on operational tasks; proven ability to manage multiple tasks and responsibilities with keen attention to detail.

• Tools and systems: Proficiency with Google Workspace. Comfort learning and operating in systems like project trackers and ticketing/request tools (e.g., Asana, Jira, or similar)

• Operational judgment: Strong instincts for prioritizing competing requests, clarifying ambiguity, and knowing when to escalate.

• Detail and reliability: Consistently produces high-quality work, maintains trackers, and closes loops without reminders.

• Service orientation: Enjoys enabling others through responsive support, clear communication, and dependable delivery.

• Remote self-management: Comfortable operating independently in a distributed environment with strong written communication and proactive visibility.

• Documentation mindset: Able to maintain and improve internal documentation and lightweight processes that make work repeatable and resilient.

• Optimism and Joy: An abundance of positivity, we love what we do every day because we get to do purpose-driven work!

• Mission alignment: Motivated by supporting a mission-driven team from an enabling, behind-the-scenes role.

• Work Eligibility: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described below. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself!

It is important to us that our hiring process is accessible to everyone. If you require accommodations to participate in the interview process, please let us know when you apply.

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