Operations Coordinator

Our Mission

Casium is building the fastest, most comprehensive business immigration solution. We bring together human expertise and AI innovation to help companies secure top global talent with speed, clarity, and compliance.

Talent is global. But the immigration system wasn’t built for speed, clarity, or scale. Founders wait months to start companies. Engineers lose job offers to visa delays. HR teams drown in compliance paperwork. We’re rebuilding immigration from the ground up using AI, automation, and expert legal oversight - to make filing for a visa as seamless as signing an offer letter.

Why it matters

Immigration is not just paperwork - it’s access. Access to jobs, teams, opportunity. For companies, delays mean lost hires. For individuals, it can mean the end of a dream. We’ve already helped dozens of companies identify how to hire the top talent they want, retain key engineers, and unlock new markets—all while reducing legal spend by 30–50%. We are the bridge between great talent and the opportunities they deserve.

Our customers

We serve top-tier talent and teams, including startup founders from the AI2 Incubator, talent from Meta, Microsoft, and Amazon, and VC-backed companies hiring global operators. We’ve had zero customer churn to date and our customers consistently tell us Casium is the best immigration experience they’ve ever had. We’ve built a reputation for speed, transparency, and care and it shows in our word-of-mouth growth and extremely high approval record to date.

Our investors

We’re well funded and backed by world-class investors and operators across AI, SaaS, and global mobility who believe the future of innovation depends on global talent and that Casium will power it.

If you want to build fast, own your work end-to-end, and make a real impact on real people’s lives, we’d love to talk. We’re hiring across engineering, legal ops, and growth. Reach out. We’ll show you what we’re building.

About the Role

We’re looking for an Operations Coordinator who is highly organized, detail-oriented, and energized by doing high-quality work across many parts of a fast-moving company. This is a generalist role for someone who enjoys variety, thrives on execution, and wants to grow by becoming a trusted operator across the business.

You’ll support core operational workflows across immigration case coordination, print and shipment logistics, post-filing follow-through, and administrative execution. You’ll also help across events, marketing, vendor coordination, and internal process improvement. This role is ideal for someone who likes rolling up their sleeves, takes ownership quickly, and wants broad exposure to how a company runs.

You’ll work closely with attorneys, case managers, marketing, product, and the founder. Your work will directly affect the quality, speed, and reliability of the experience we deliver.

What You’ll Own

Immigration operations execution

• Own key case operations workflows including engagement materials, shipment coordination, mailing follow-through, invoicing handoff, and case record maintenance

• Track filings, delivery status, and government correspondence with strong attention to detail and clear internal follow-up

• Flag missing items, delays, or execution risks early so cases keep moving smoothly

Client, vendor, and team coordination

• Support day-to-day coordination across clients, external vendors, and internal teams to keep operations running cleanly and reliably

• Help manage onboarding, scheduling, follow-ups, and operational logistics across active matters and internal workstreams

• Serve as a dependable connective layer across attorneys, case managers, product, marketing, and leadership

Events, marketing, and external execution

• Assist with event logistics, outreach coordination, materials preparation, and follow-up so external moments feel polished and well run

• Support lightweight marketing and communication efforts including drafting copy, coordinating campaigns, and helping maintain a thoughtful brand presence

• Represent Casium with professionalism and care in every external interaction

Process improvement and general operations

• Take on cross-functional administrative and operational projects that improve how the business runs

• Identify workflow gaps, inefficiencies, or recurring friction points and help build better processes, templates, and habits

• Become the kind of operator people trust to get important details right and keep things moving

What We’re Looking For

• 1 to 4+ years of experience in operations, coordination, administration, client support, or another highly execution-oriented role

• Strong attention to detail and comfort working in environments where precision matters

• Highly organized and process-minded. You naturally create structure and keep moving parts on track

• Clear, professional written communication and strong follow-through

• Comfort juggling multiple priorities in a fast-moving environment with shifting needs

• High ownership for your level. You notice what needs to get done and step in without waiting to be asked

• A collaborative mindset and willingness to support across functions, from case ops to events to marketing

• Builder energy and growth mindset. You are excited by the idea that this role can expand as you do

• Bonus if you have worked in immigration, legal operations, professional services, startup operations, or another detail-heavy service environment

Why Casium

• Work on a category that matters. Immigration is high-stakes, deeply human, and still full of outdated workflows

• Get broad exposure early. You will work across operations, client coordination, events, marketing, and internal process improvement

• Partner closely with a high-ownership team that cares deeply about quality, speed, and trust

• Have room to grow. This is a generalist role, but strong performers will have real opportunities to expand scope and responsibility

• Your work will have visible impact on the customer experience and on how the company operates day to day

Why You Shouldn’t Join Us

• You want a highly narrow role with a fixed checklist and little variation day to day

• You do your best work only when every process is already fully built and every task is clearly handed to you

• You do not enjoy detail-heavy execution or following through on operational loose ends

• You prefer environments where speed, ambiguity, and constant context-switching are minimal

• You are not excited by the idea of growing into broader ownership over time