Operations & Compliance AssociateKorean/Japanese Speaker

Fuku

Johor Bahru, Johor, Malaysia permanent

Posted: April 1, 2026

Quick Summary

Maintain proper records of client information and ensure documents are securely stored in accordance with company procedures and regulatory requirements. Support daily operational activities including account registrations, transaction processing, and preparation of operational reports. Collaborate with internal teams to ensure compliance with client verification processes and conduct basic risk assessments.

Required Skills

Job Description

Our esteem client is looking for an Operations & Compliance Associate(Korean/Japanese Speaker).

- Maintain proper records of client information and ensure documents are securely stored in accordance with company procedures and regulatory requirements.
- Support daily operational activities including account registrations, transaction processing (deposits and withdrawals), and preparation of operational reports.
- Assist with client verification processes (KYC) and conduct basic risk assessments based on client profiles, locations, and transaction behaviour.
- Collaborate with internal teams such as finance, compliance, and audit to provide documentation, reconcile transactions, and address operational matters.
- Prepare reports and highlight operational findings or issues to the supervisor when required.
- Support the development and communication of operational procedures, guidelines, and policy updates.
- Respond to client or internal department inquiries and assist in resolving operational issues or complaints in a timely manner.
- Assist in system setup or configuration tasks based on established operational requirements.
Monitor and escalate any suspicious activities or compliance concerns, including potential money laundering or other unlawful activities.
- Follow the assigned shift schedule and report operational matters or concerns to the supervisor when necessary.

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