Operations Business Analyst (West Coast)

WR Immigration is a global immigration firm known worldwide for its innovation, technology, high touch legal services, and flawless execution. With offices across multiple time zones, the firm provides corporate global visa services in over 100 countries. WR is one of the fastest growing immigration service providers worldwide with over 50 attorneys and 150 immigration professionals working out of offices in Boston, Denver, Los Angeles, New York, Oakland, San Diego, San Francisco, Santa Monica, and Shanghai.

We are seeking a highly organized Operations Business Analyst to support the firm’s Operations and Global teams. The role sits at the intersection of operations, billing, and executive support, and reports directly to the Director of Operations. This role serves as an operational bridge between attorneys/case managers, global vendors, the accounting function, and firm clients. While accounting-related, this is not a traditional accounting role and does not involve issuing invoices or preparing financial statements although it does involve running reports on IT platforms and analyzing billing data. This is an excellent opportunity for someone who enjoys both data-driven operational work and high-level coordination/executive support responsibilities. Training and mentorship will be provided for the right candidate.

Responsibilities:

Support operational projects aimed at improving processes, efficiency and workflow across teams, including accounting, legal and tech functions.

Assist in developing and maintaining standardized processes and documentation

Help coordinate cross-functional initiatives involving legal teams, global vendors, and operations

Assist with project management reporting and stakeholder communications. Track project progress and follow up on deliverables

Provide administrative and coordination support to the Operations leadership
team

Support scheduling, prioritization, and execution of key operational initiatives

Prepare both client and internal-facing reports, presentations, and business reviews

Help manage global vendor relationships, contracts, and internal documentation

Work closely with internal legal teams and global vendors in multiple countries to clarify billing questions and correct data issues

Assisting with the review, and organization of billing-related data for timely submission to our accounting team

Supporting the identification and resolution of billing discrepancies and data issues

Assisting with reconciliation of legal team time, fees, and related billing data

Run regular reports and follow up on missing or unclear billing information. 

Maintaining organized billing records and documentation

Requirements:

Bachelor’s Degree (Accounting, Business, or related field preferred)

Foundational understanding of accounting principles and/or data analytics

Strong written and verbal communication skills with both internal stakeholders and clients

Excellent attention to detail and organizational skills

Comfort working with spreadsheets and basic business systems

Comfort working with IT systems and a desire to use them to improve processes

Professional demeanor and willingness to learn in a fast-paced environment

High level of professionalism, discretion, and confidentiality

Preferred Qualifications:

Coursework or Internship experience related to accounting operations or data analytics, academic, or entry-level exposure to billing, accounting, or audit

Strong Excel skills

Interest in global professional services, legal immigration, or accounting operations environments and a willingness to work with people from many countries and cultures

Experience supporting leadership or working in an executive support capacity in team-based or client-facing roles

Familiarity with process improvement or operations-focused roles

Compensation:
The pay rate for this role is $65,000 - $85,000 annualized. This is a full-time, exempt role that can be performed remotely, in-office, or on a hybrid model.

Benefits:
WR Immigration offers a robust and competitive suite of benefits designed to support the health, well-being, and financial security of our team members. Benefits for full-time employees include paid time off and paid holidays; medical, dental, vision, and life insurance coverage; health savings and flexible spending accounts to help offset healthcare and dependent care expenses; multiple retirement plan options (401k & Roth 401k); and access to an employee assistance program. Benefits availability and eligibility may vary based on role and employment status.

Additional Information:
WR Immigration is committed to creating, fostering, and preserving an inclusive environment. We support our team members from all nations and backgrounds to achieve their goals and build lives of purpose and success. We recognize that our team members bring diverse talents, skills, and experiences, and we believe it is our responsibility to create an inclusive and respectful workplace that inspires excellence and compassion, both internally and in our service to clients. 

Please note, we are not working with outside recruiters for this position.

WR Immigration does not accept unsolicited resumes from recruiters or employment agencies. The firm will not be responsible for any referral fees or other compensation in the absence of a signed agreement between WR Immigration and the recruiter or agency. Any unsolicited resumes submitted without such an agreement, including those sent directly to hiring managers, will be considered the property of WR Immigration, and the firm reserves the right to pursue and hire candidates submitted in this manner without financial obligation.