Operations Associate - 26/27 School Year

About Brooklyn Lab Schools  

Teaching at Brooklyn Lab is unlike working in a traditional educational environment. Our teachers know the individual strengths and areas for growth of each of their scholars, and our leaders know our scholars by name. By design, our schools are small communities where every scholar is known. 

In addition to teaching their course, our faculty understand the value of collaboration.  They share best practices across the network, mentor young educators who serve as Small Group Instructors, get and implement feedback from coaches and their instructional lead, and work as a team to provide their scholars with a high-quality education.  

Our focus on the whole scholar and in building our school community has established Brooklyn Lab as one of the best schools in the country for academic growth, adding two and three years of academic growth on average for our scholars.  We invite you to be part of a transformation in education and to inspire a diverse group of scholars with a lifelong love of learning.

Beyond academics, a Brooklyn LAB teacher is committed to students’ holistic development. They mentor, advocate, and guide students through challenges, helping them navigate opportunities and obstacles both in school and in their broader lives. Through strong relationships with students and families, collaboration with colleagues, and reinforcement of school-wide systems and norms, they contribute to a safe, inclusive, and achievement-oriented community where all students are empowered to thrive beyond high school.

As an Operation Associate you will:

General Operations 

Serve as one of primary contact for all of the school's constituents in person, over the phone, and via email.

Answer and direct phone calls courteously.

Welcome visitors in a warm and friendly manner, and answer questions visitors may have.

Maintain the reception area and all common areas in a clean and tidy manner

Keep detailed and accurate records of visitor requests throughout the day.

Serve as a liaison for staff and students regarding site operations, community relations, experience, and culture.

Serve as the initial point of contact for school stakeholders and constituents, and manage phone and mailing systems, including incoming and outgoing routine communications to stakeholders.

Support the Office Manager in ensuring school health and safety protocols are implemented to fidelity.

Conduct weekly classroom audits

Ensure staff have materials/supplies they ask for or need

Help resolve any staff issues related to the building/classroom

Troubleshoot minor technical issues such as the copy machines and security cameras

Support LAB’s school meal programs.

Support the work of our Family and Community Partnership team by attending family nights, report card nights and occasional work events outside of normally scheduled work hours. 

Data Systems

Manage school-wide daily attendance and behavior tracking systems; support the collection and maintenance of student records to ensure compliance with all applicable laws and regulations.

Manage and track absences, early dismissals, and tardy students monthly to identify trends. 

Send daily attendance reports 

Act as a lead operations associate in state testing preparation

Student Services

Support the distribution and inventory management of school uniforms

Support the distribution of Metrocards to students during the academic year

Support the management of the start of the year Welcome Back packets, folders, bags, and other services for new and returning students

Support with procedures and assist with the arrival and dismissal of students

Assist with the collection of immunization records

Aid and Assist during Parent Teacher Conferences and report card distribution

Student Experience

Support student-facing culture opportunities such as honor roll, perfect attendance, and other recognition opportunities related to school operations. 

Support logistics and communications for special events, school activities, meetings, and local field trips.

Student Enrollment

Support student recruitment by prepping for open houses and other recruitment events.

Support the enrollment team by following up with families, checking documents as needed

Support the enrollment team during the months of March, April, and May with lottery preparations, new parent calls, and event support.

Support and conduct campus tours

Miscellaneous

Collaborate with department subjects and department teams to support any operational projects.

Support where needed to ensure optimal success in the building

Support the onboarding process by ensuring that all staff/scholars have their ID keys and other start-of-the-year items

Assist with campus upkeep and beautification initiatives.

This job occasionally requires the ability to lift up to 30-50 pounds.

Perform other duties as assigned**

ABOUT THE DESIRED EDUCATION, TRAINING & MINDSET:

A High School Diploma or equivalent 

One year minimum of working experience in a diverse and urban school area preferred

Well-versed in Excel, Word, and Slides (MS Suite)

Commitment to LAB’s mission and academic objectives: that all students, regardless of background and incoming ability, can achieve at high levels

Willingness to build relationships with students, families,, and other school members

Demonstrated ability to work as part of a team

Willingness to absorb feedback and engage in self-improvement; ability to reflect and adjust

COMPENSATION

Salary range: $50,000-$60,000, commensurate with experience and education.

In addition to competitive salaries, LAB benefits package includes:

80% cost share of health, dental, and vision plans

Short & long term disability for eligible employees

Free life insurance benefit of salary (up to a maximum of $100,000)

Premium gym membership discount to LIFETIME GYM nationwide

Pre-tax commuter and parking benefits

100% matching contribution up to 6% to a LAB 403(b) retirement plan

An individual professional development allowance per school year

BECOME BROOKLYN LAB!

Brooklyn LAB is an equal opportunity employer and welcomes candidates of diverse backgrounds and is committed to equal access for those with disabilities in compliance with the Americans with Disabilities Act (ADA).