Operations Assistant

Job Description

We are looking for a highly organized Operations Assistant to support the Operations Associate in driving key initiatives and ensuring smooth day-to-day execution across the organization. This is a mid-level administrative role that requires strong attention to detail and adaptability in a fast-paced environment.

Responsibilities

• Support the account opening process across global banks, brokers, and digital asset platforms by preparing required documents and coordinating internal inputs

• Assist in managing annual compliance tasks for offshore entities and trading venues to help ensure smooth operations

• Ensure documentation and data are accurately filed, securely stored, and easily retrievable

• Track project progress and provide clear, concise status updates

• Handle administrative tasks such as preparing expense claims and arranging couriers

• Perform data entry, manage filing systems, and maintain internal records with accuracy

• Coordinate with other departments on routine operational tasks

• Conduct research and information gathering to support decision-making

• Provide other ad-hoc administrative support as assigned

Requirements

• Bachelor’s degree from a recognized institution

• Prior experience in administrative support, business operations, or customer service is preferred

• Strong attention to detail and organizational skills

• Effective written and verbal communication

• Responsible, trustworthy, and able to maintain confidentiality

• Proactive attitude with a willingness to learn

• Proficient in English and Mandarin for business communication