Operations Assistant

POSITION

Reporting to the Global Director of Operations, the Operations Assistant supports the daily operations of the New York office, providing administrative, facilities, and business support across teams.

Office & Facilities Management

Answer phones, routes calls, and take messages.

Assist with incoming inquiries.

Troubleshoot issues with phones, computers, copiers and AV equipment, other office equipment including interacting with repair vendors.

Assist with daily office administration, including office supply inventory, food and beverage stock and general organization of workspaces and conference rooms.

Liaise with building management staff to report and resolve issues relating to the physical operation of the office.

People Support

Provide administrative support to Senior Staff (investigative & operations), including daily schedule management, travel arrangements and expenses.

Coordinate internal and external meetings, including logistical details, communication, meeting materials, and follow-up, in a timely and accurate manner.

Accurately update contact information in Outlook and CRM database.

Business Development & Marketing

Assist with the assembly of marketing and presentation materials as needed.

Flexibility & Cross-Team Support

Perform other tasks and ad-hoc assignments as required.

Be responsive and flexible to evolving business and operational priorities.

Requirements

Minimum 1 year in an office setting. Professional Services industry experience a plus.

Strong time management and prioritization skills, and attention to detail.

Ability to work collaboratively with senior stakeholders and staff, within an organization that has a global footprint.

Excellent written and verbal skills.

Proficiency in Microsoft Office tools.

Experience with Salesforce or another CRM a plus.

Work Environment

Professional environment.

In-office role work week.

Some overtime may be required.

Some lifting of boxes and moving of supplies is required.

Nardello & Co. offers a highly competitive wage and benefits.

Nardello & Co. is an equal opportunity employer.

WHO WE ARE

Ranked as the pre-eminent US investigative firm by Chambers & Partners, Nardello & Co.’s experienced professionals handle a broad range of issues including civil and white-collar criminal litigation and arbitration support, due diligence, anti-corruption & fraud investigations, asset tracing, activist defense, political risk and strategic intelligence, digital investigations and cyber defense, monitorships and independent investigations, and compliance consulting.

The firm’s clients include the world’s leading law firms and financial institutions, Fortune 500 and FTSE 100 companies, high-net-worth individuals and family offices, governments, NGOs, sports organizations, and academic and cultural institutions.

With offices in New York, London, Washington, DC, Los Angeles, San Francisco, Hong Kong, Dubai, and Singapore, Nardello & Co. maintains a professional staff that includes former US federal prosecutors, US and international lawyers, former law enforcement personnel and intelligence operatives, digital forensic experts, research analysts, former journalists, financial crime specialists, and forensic accountants.