Operations Assistant

Job Summary

SyBridge Technologies is seeking a highly organized and detail-oriented Operations Assistant to support daily operations and contribute to the efficiency of our team. This role is ideal for an individual with strong administrative experience, excellent communication skills, and the ability to manage multiple priorities in a fast-paced professional environment. Reporting directly to the Site Leader, the Operations Assistant plays a key role in coordinating office activities, managing schedules and documentation, and providing administrative support to various departments. The position focuses on maintaining organized workflows, supporting internal and external communications, and ensuring administrative processes run smoothly. Success in this role requires strong organizational skills, professionalism, attention to detail, and the ability to collaborate effectively with cross-functional teams while maintaining a high level of confidentiality.

Key Responsibilities

General Office Duties:

Answering phones and directing calls as required; check mailbox and greeting customers

Preparing service call packets and organizing travel for employees to travel to customer work sites

Check first aid cabinets for stock and cleanliness.

Participate in the Health and Safety Committee meetings and administratively keep all meeting minutes and the Action Deck organized and communicated to the appropriate parties

ISO: Regularly maintain files, procedures and documentation to comply with CMA ISO9001:2015 standards

Regularly perform accounting functions which could include monthly purchasing accrual and account reconciliations

Quarterly tax renewals (ex. Business License, Property Taxes, Vehicle Tags, Insurance, DOT Compliance)

Human Resources Duties:

Assist in onboarding and offboarding new employees including training, Fastenal, uniforms, etc.

Maintain communication boards

Submit employees change information directly to HRBP

Purchasing and Material Handling Duties:

Monitor and maintain office supplies stock

Set up new vendors in system, enter and maintain requisition, create PO and monthly reconciliation

Regularly ensure all material or customer supplied product is marked with the appropriate job sticker

Logistics Responsibilities:

Schedule vehicle fleet/drivers, coordinate shipments domestic and international

Ensure Bill of Lading’s are created before shipment

Process logistics information into Job Vision and create a Bill of Lading

Logistics tracking

Cargo insurance

Proper filing of packing slips

Prepare documentation and scheduling of importation and exportation of goods across international borders through FedEx and UPS

Preparing annual overweight permits

Other Duties:

Assist the Site Lead and Operations Manager on project-related activities

Assist with company events

Other duties as assigned when required for this position

Qualifications

A high school diploma or equivalent is required.

Computer proficient in Microsoft Office Suite is required

Experience managing a fleet and coordinating drivers is an asset

Experience in logistics within a similar industry & work environment is considered an asset

Previous experience in Shipping/Receiving is an asset to applicants

Ability to utilize ERP/MRP and data input as needed.

Ability to work some overtime and some weekends on call as required

Successful applicants will be required to complete a background check

Ability to perform under pressure and work independently

Ability to prioritize tasks and meet deadlines as required

Ability to ensure quality standards are met

Strong attention to detail and analytical skills

Strong leadership, interpersonal, communication and relationship building skills

Proficient in time management and communication skills

Travel may be required between sites (approx. 15% monthly)

What We Offer

Competitive compensation

Comprehensive benefits

Performance-based rewards and recognition

Supportive and inclusive work environment

Career growth and development opportunities

Corporate Profile 

SyBridge Technologies is at the forefront of technology-enabled design, prototyping, and manufacturing solutions for complex, high-precision parts. Our mission is to revolutionize how parts are designed and manufactured, making the process simpler and faster through advanced technology. As North America's largest injection molding tooling platform and the leading private on-demand digital manufacturer, we're driven by our cutting-edge AI/ML technology and a team of top-tier software engineers, computational geometry experts, and data scientists. Backed by Crestview Partners and built on 15 strategic acquisitions, SyBridge is a powerhouse of innovation and growth. Headquartered in Itasca, Illinois, we operate across 18 locations in North America, Europe, and Asia. Discover more at [www.SyBridge.com](http://www.SyBridge.com).

About Crestview Partners 

Founded in 2004, Crestview is a value-oriented private equity firm focused on the middle market. The firm is based in New York and manages funds with approximately $10 billion of aggregate capital commitments. The firm is led by a group of partners who have complementary experience and backgrounds in private equity, finance, operations, and management. Crestview has senior investment professionals focused on sourcing and managing investments in industrials, media, and financial services. For more information, please visit [www.crestview.com](http://www.crestview.com).