Operational Risk Manager

Blockchain.com is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain.com has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions.

At Blockchain.com, we are building the future of finance. Since 2011, we have been at the forefront of the cryptocurrency revolution, helping millions of users—from retail traders to the world’s largest institutions—access the crypto economy safely. We don’t just follow the rules; we set the standard for security, transparency, and operational excellence. As we scale our institutional presence in the EU, we are seeking a visionary Operational Risk Manager to build the resilient infrastructure required for a global financial powerhouse.

WHAT YOU WILL DO

• Build from Scratch: Architect and implement a comprehensive Operational Risk Management (ORM) framework for our global crypto-native and fiat-integrated operations.

• KRI Development: Design, deploy, and monitor a robust Key Risk Indicator (KRI) framework that captures both quantitative and qualitative data points across our trading, custody, technology, legal, finance, customer facing, compliance (both Reg. and AFC) and payments verticals.

• Third-party risk management: maintain DORA standards and manage outsourced and third-party risks.

• Process reviews: Conduct regular reviews of our processes and procedures to ascertain that inherent risks are mitigated and managed via adequate controls.

• Risk and Control matrix: maintain updates of the risks and controls register and policy.

• Regulatory Alignment: Adapt traditional Basel III standards (Standardised Approach for Operational Risk) to a decentralized context, ensuring capital adequacy and resilience against cyber, fraud, and technology risks.

• Risk Modeling: Lead the analysis of secondary and tertiary crypto market risks, assessing the operational impact of liquidity cascades, protocol failures, and counterparty contagion.

• Institutional Governance: Provide risk oversight for our Funds and Investment arms, ensuring institutional-grade controls for third-party fund management and proprietary trading desks.

• Cross-Functional Leadership: Work across engineering, product, and legal teams to embed a "Risk-Aware" culture, performing RCSAs (Risk & Control Self-Assessments) on new product launches.

WHAT YOU WILL NEED

• Educationally Elite: You hold a University degree (mandatory) or a Master’s Degree (preferred) in Finance, Risk Management, Quantitative Economics, or a related field.

• Experienced Practitioner: You have a minimum of 5 years in Operational Risk, with a deep understanding of crypto operations. You are a DORA guru.

• The Basel Expert: You have "on-the-ground" experience implementing Basel III frameworks within a traditional bank, hedge fund, or fintech environment, and you are eager to translate that rigor to the crypto space.

• Quantitative & Qualitative Balance: You are equally comfortable performing complex statistical root-cause analysis and writing high-level qualitative risk narratives for Board-level committees.

• International Veteran: You have successfully managed risk across multiple jurisdictions (UK, EU, US, APAC), and you understand the nuances of global regulatory expectations.

• Builder Mindset: You are not a "maintenance" manager. You are an architect who thrives on building systems, policies, and teams from the ground up in a fast-paced, high-growth environment.

• Regulatory-Ready: You are Pqd for the position.

• An influencer in your field: You must have the ability to influence at all levels and ensure that operational risk management values and principles are embedded in the fibres of our processes and our people.

• Bonus Points: Professional certifications and experience in the investment fund/asset management space.

COMPENSATION & PERKS

• The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field

• Bonus scheme based on both company and individual performance

• The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry.

• Unlimited vacation policy; work hard and take time when you need it.

• Apple equipment provided by the company

• Work from Anywhere Policies

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time.

You may contact our Data Protection Officer by email at [email protected]. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.