Operational Risk Manager

Ballinger Group

Birkirkara, Birkirkara, Malta permanent

Posted: February 12, 2026

Required Skills

Job Description

Role purpose
Lead Group second line oversight of operational risk, with primary depth in Malta entities, including outsourcing/SLA oversight, DORA, and operational resilience, ensuring practical controls and measurable remediation.

Key responsibilities

• Operational risk framework: Own/maintain op risk policy/standards, risk & control assessments (RCSAs or equivalent), KRIs, incident taxonomy, issues/action tracking.
• Outsourcing & third-party oversight: Oversee outsourcing register completeness, risk assessments, contract/SLA review standards, ongoing monitoring, and exit/contingency expectations.
• DORA & ICT risk oversight: Drive second line oversight for DORA-aligned governance (incident classification, testing expectations, ICT third-party risk oversight) and evidence readiness.
• Operational resilience: Support mapping of important services, scenario testing, lessons learned, and remediation tracking.
• Reporting & assurance: Produce management/Board-quality MI across incidents, KRIs, outsourcing performance, and resilience testing; support audits and regulator engagement.

Key deliverables

• Outsourcing/third-party MI + register assurance; incident & issues MI
• DORA/resilience oversight plan + evidence library; quarterly reporting cadence
• Control effectiveness insights and remediation follow-through

Requirements:
Experience / skills

• Operational risk in regulated FS; strong outsourcing/TPRM experience; DORA/op resilience familiarity; excellent documentation discipline; constructive challenge.

Success measures

• Complete/accurate registers; consistent incident learning; measurable remediation closure; clear DORA/resilience evidence; improved control effectiveness.

Benefits:
Competitive Salary

Annual Bonus

Private Medical

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