Openings on IVR Developer

TestingXperts

Middletown, NJ, United States permanent

Posted: October 5, 2016

Required Skills

Job Description

Greetings for the day!

My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.

Title: IVR Developer

Location: Alpharetta, GA/Middle town, NJ

Duration: 6 to 12 months

Interview: Phone and Skype

Job description:-

· Experience with DTMF and Speech applications

· Expert level experience developing IVR applications (note level of complexity)

· Speech Grammar Development skills

· Experience developing IVR / Speech applications using GVP Studio, VXML, and Java

· Experience with Nuance ASR or TTS

· Interpret and analyze business requirements to identify risks and design appropriate solutions

· Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions

· Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security

· Collaborate with project team members to provide input to design specifications related to speech application.

· Develop simple grammars for speech applications

· Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog

· 3 to 5 years’ experience in VoiceXML IVR technologies.

· 3 to 5 years’ experience in Advanced Speech Recognition solution design and development.

· 1+ year experience in grammar design, development (ABNF, GRXML), and testing.

· 3+ years’ experience in speech tuning and grammar analysis.

· VXML, SSML, XML, JAVA, J2EE

· Proficient written and verbal skills.

· Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications

· Strong knowledge of various speech engine capabilities and tuning concepts

· Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools

Graduation

All your information will be kept confidential according to EEO guidelines.

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