Open Position in International Tech Support /Sales
AdeebaEServicesPvtLtd
Posted: June 29, 2017
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Quick Summary
We are seeking a highly skilled technical support specialist to join our team in Kolkata, India, who has experience in inbound/outbound technical support, computer troubleshooting, and antivirus software. The ideal candidate should have excellent communication skills in English, with experience in resolving technical issues for various devices, including printers, routers, broadband, and email. Strong analytical and problem-solving skills are required to diagnose and resolve customer issues efficiently.
Required Skills
Job Description
Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.· Must know how to close their own calls.· Good communication skills in English . Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.· Ability to handle customer's issues and provide accurate resolution.· Should be flexible working in night shifts.Salary -Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.Immediate joining preferable.
No Freshers are Welcome.
Perks & Benefits :
Fixed Salary on 1st of every month In Salary Account· 24 leaves in a year+comp offs+Birthday leaves· Very Attractive Incentives· No Extension of Shift Timings· Friendly Working Environment
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NOTE: This is a direct company post. We do not charge recruitment fees.
FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED
Contact HR @ Paromita 03365246525/9038208238