Online Trainer/Presenter

About the Job:
We are looking for a confident, tech-savvy Online Trainer / Presenter to deliver live remote training sessions for interpreters. This role focuses on onboarding linguists to our interpreters’ apps, portals and platforms via interactive webinars and online presentations.

Purpose of the Role:

We are seeking a dynamic and engaging Online Trainer / Presenter to deliver interactive online training sessions for linguists. The primary focus of this role is to conduct system orientation and onboarding webinars that educate interpreters on how to effectively use the Linguist App and Linguist Portal, including all key features and functions.

You will serve as the first point of live training contact for interpreters, ensuring they are well-equipped to navigate and utilise the systems confidently and efficiently.
Responsibilities: 

· Deliver engaging online training sessions and webinars for freelance linguists.

· Provide live walkthroughs of the Linguist Hub App and Linguist Hub Portal.

Guide users on how to:

Ø Log in to the app and portal for the first time.

Ø Reset passwords and update personal information.

Ø Navigate the app dashboard and accept/reject jobs.

Ø Set availability and manage job notifications.

Ø Use the messaging function to communicate with coordinators.

Ø View and manage upcoming and past assignments.

Demonstrate how to:

Ø Upload required documentation and compliance forms.

Ø Track payment statuses and download remittance advice.

Ø Update language preferences, locations, and contact details.

· Explain how to use key features such as push notifications and calendar integration.

· Respond to common user questions during sessions and provide clear, concise answers.

· Highlight where to find further support, including helpdesk resources, tutorials, and FAQs.

· Escalate technical issues or recurring user concerns to the appropriate internal teams.

· Collect feedback from attendees and contribute to improving training materials and delivery.

· Maintain accurate records of attendance and session feedback.

Requirements:
Qualification and Experience:

· Strong communication and presentation skills, particularly via video platforms (e.g., Zoom, Teams, Google Meet).

· Prior experience in delivering online training, user onboarding or live webinars is highly desirable.

· Familiarity with mobile and web-based apps; ability to explain tech concepts clearly to non-technical users.

· Comfortable speaking to groups and adapting delivery to different levels of digital literacy.

· Organised, punctual, and able to work independently while managing multiple sessions.

Work mode:

Work from Office.

Location:

Bahria Town Ph 7 Office.

Salary:

Market Competitive.