Online Operations Department Manager
JYSK
Posted: May 13, 2026
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Quick Summary
The Online Operations Department Manager role involves overseeing the online operations team, ensuring seamless online services and customer satisfaction, and implementing processes to improve efficiency and productivity.
Required Skills
Job Description
Please note that this role is fully on-site. The Online team consists of approximately 30–40 employees.
Join the team where dreams (and furniture) come to life! 🌟
At JYSK, we believe our people are the secret ingredient to our success. That’s why you won’t just find a job here — you’ll find a place to grow, learn, and take on new challenges every single day.
Since Lars Larsen opened our first store in Denmark back in 1979, we haven’t stopped growing.
What drives us? 💙
Our values aren’t just words on a wall — we live them every day:
• Commercial mindset
• Team spirit
• Corporate culture
We trust you by giving you freedom with responsibility, and we truly enjoy celebrating — and rewarding — your commitment.
Our Big Project: We’re moving! 🏗️
Exciting times ahead! JYSK has secured a 274,000 m² plot in Almenara (Castellón), and within the next three years we’ll be relocating there. Want to be part of the journey?
The Heart of Logistics 📦
Can you imagine working for one of the fastest‑growing companies in the Iberian Peninsula?
We deliver happiness to more than 230 stores and thousands of online customers across Spain and Portugal. 🚚
Our Distribution Centre in Cheste is impressive: 54,000 m² with capacity for 50,000 pallets.
And the best part? More than 280 colleagues are already looking forward to welcoming you! 🙋♂️🙋♀️
WHAT YOU GET BY BEING PART OF JYSK
✅ Unlimited growth: Real career development in a leading company. You set the pace!
✅ Your time matters: 40‑hour contract, Monday to Friday. Enjoy your weekends!
✅ Scandinavian culture: Your opinion truly counts. Open communication makes us stronger.
✅ A warm welcome: A structured onboarding program so you feel at home from day one. 🚀
✅ International environment: Work in a diverse, multicultural, and stable setting. 🌍
✅ Work‑life balance: Because we know there’s life beyond the shelves. ⚖️
✅ Shopping time: Enjoy a 15% employee discount on all our products — your home will thank you! 🛋️🛒
✅ It’s not all about work: Our legendary Team Building crew organizes races, padel tournaments, barbecues, rafting, and more!
🌟WHAT YOUR NEW JOB WILL BE ABOUT
Please note that this role is fully on-site. The Online team consists of approximately 30–40 employees.
⚙️ Operations Management
• 🤝 Work closely with other departments to ensure smooth and efficient operations, with special focus on Transport, Consolidation, Wrapping, Replenishment, and Loading.
• 🗂️ Negotiate and manage agreements with temporary employment agencies.
• ✅ Ensure accurate and efficient picking processes, both online and paper-based.
• 👥 Coordinate staffing resources across operational departments.
• 🔄 Work in line with continuous improvement principles.
• 💰 Optimize operations while keeping costs under control.
• 📊 Compile, monitor, and ensure compliance with budgets and objectives.
• ⭐ Guarantee a high level of service for our customers.
• 🗣️ Actively use and promote your right to speak up.
🔄 Internal Processes
• 📦 Ensure correct storage of articles.
• 📢 Make sure all relevant information is shared with Team Leaders and accessible to operational employees.
• 🔁 Secure two-way communication between Online Operations and JYSK Management.
• 🧱 Work towards optimal pallet utilization.
• 🚚 Ensure on-time deliveries to carriers.
• 📬 Maintain effective communication between Outbound Operations and JYSK Management.
🚀 Great DC Management
• 🧭 Provide a clear understanding of tasks, responsibilities, and required competencies.
• 📝 Ensure clear and up-to-date functional job descriptions at all levels.
• ✅ Prioritize and delegate tasks to ensure optimal department performance.
• 🌱 Lead, motivate, evaluate, and develop your team.
• 🎓 Ensure proper training and development of employees.
• 🤝 Share best practices across functions, departments, and other Distribution Centres.
• 🏗️ Develop and maintain an efficient, professional, and well-structured organization.
• 🌟 Build a motivated and skilled workforce, with strong focus on succession and pipeline development.
• 🦺 Promote a safe, healthy, and positive work environment.
🎒 WHAT YOU NEED TO BRING
• 🚚 Logistics & Supply Chain background: Practical experience is essential; an educational background is a strong plus.
• 👩💼👨💼 Leadership experience: You are an experienced leader, and experience in planning is an advantage.
• 📊 Analytical mindset: You enjoy understanding processes and making data‑driven decisions.
• 🔄 Versatility: You thrive in a dynamic role with a broad range of responsibilities, both as a leader and a facilitator.
• 🤝 Strong relationship builder: You are comfortable working with multiple stakeholders and building strong collaborations.
• 🚀 Proactive & accountable: You take ownership of deadlines, deliveries, and results.
• 🌍 English proficiency: Good level of English required (B2 or higher).
Candidates must be nationals of EU countries or hold a valid work permit.
JYSK is committed to being an inclusive employer and welcomes everyone, regardless of age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, or experience. Together, we foster an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.