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Onboarding Specialist

ReWorks Solutions

South Africa Remote permanent

Posted: March 18, 2026

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Quick Summary

We are seeking an Onboarding Specialist to join our team, responsible for leading and facilitating onboarding training sessions, developing and maintaining training materials, and ensuring new employees are fully trained on internal systems. This is a full-time role, with a remote work schedule of 9am-5pm EST. We are looking for someone with experience in training and onboarding, as well as excellent communication and project management skills.

Job Description

Job Opening: Onboarding Specialist

Location: Remote (Working US Hours - 9am-5pm EST)
Type: Full-Time

Key Responsibilities

• Lead and facilitate onboarding training sessions for new hires/clients (e.g., BCBAs, RBTs, and administrative staff)
• Develop, maintain, and improve onboarding and training materials (SOPs, guides, videos, presentations)
• Ensure new employees are fully trained on internal systems (e.g., Rethink, scheduling platforms, communication tools)
• Conduct system walk-throughs and hands-on training to ensure competency
• Partner with clinical leadership to ensure training aligns with clinical standards and expectations
• Track and monitor training completion and employee readiness before they begin working with clients
• Provide ongoing support and follow-up training as needed post-onboarding
• Identify knowledge gaps and continuously improve training programs and processes
• Assist with onboarding coordination (documentation, scheduling, system setup) as needed
• Act as the primary point of contact for new hires during their onboarding and initial training period


Requirements:
• 2+ years of experience in training, onboarding, or employee enablement (healthcare or ABA preferred)
• Strong presentation and facilitation skills, with the ability to engage and train diverse teams
• Excellent communication and interpersonal skills
• Highly organized with strong attention to detail
• Comfortable using and training others on multiple systems and software
• Ability to simplify complex processes into clear, easy-to-understand training
• Proactive, patient, and supportive approach to training


Benefits:
• Comfortable working U.S. hours
• Remote work from home

• Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

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