Onboarding & Credentialing Coordinator

Who We Are

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

What You’ll Do

As an Onboarding & Credentialing Coordinator, you will:

• Coordinate and manage the end-to-end provider onboarding process and full-cycle credentialing and re-credentialing process for physicians, nurse practitioners, physician assistants, behavioral health clinicians, and other licensed professionals.

• Collect, verify, and maintain all required provider documentation, including licensure, board certification, DEA, malpractice insurance, and background checks.

• Ensure provider profiles are accurately maintained and updated in internal systems and CAQH.

• Maintain and update provider data in Credentialing Platform – Verifiable.

• Prepare credentialing files and materials for committee review and approval.

• Collaborate with Licensing and Enrollment Specialists to ensure all required information is collected for successful Provider enrollment.

• Schedule and facilitate provider Welcome Call.

• Communicate regularly with new providers and internal stakeholders to provide status updates

• Identify process improvements to enhance onboarding efficiency and provider satisfaction.

• Ensure compliance with organizational policies, NCQA, CMS, and state regulatory requirements.

• Support audits and reporting needs related to onboarding metrics and performance.

• Perform other position duties as required

What You Bring & How You Qualify
First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve.

• Commitment to continuous learning and staying up to date on the Credentialing industry

• Experience in Provider data management and Credentialing management for a multi-specialty practice

• Exceptional organizational skills, independent work management skills, and proficiency in working with computerized databases required 

• Experience working in a growing start up or fast-paced environment

• H.S. Diploma/GED Equivalent

What We Offer (Benefits + Perks)

The role offers an hourly range of $24-26/hr. in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

We provide these additional benefits and perks:

• Competitive medical, dental, and vision insurance

• Healthcare and Dependent Care FSA; Company-funded HSA

• 401(k) with 4% match, vested 100% from day one

• Employer-paid short and long-term disability

• Life insurance at 1x annual salary

• 20 days PTO + 10 Company Holidays & 2 Floating Holidays

• Paid new parent leave

• Additional benefits to be detailed in offer

What We Live By

We’re guided by our five core values:

Our Values:

• Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future.

• Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments.

• Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale.

• Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve.

• One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together.

We Value Diversity, Equity, Inclusion and Belonging

We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.