Onboarding Coordinator (CDMX)

Confidential

CDMX, Ciudad de México, Mexico permanent

Posted: March 15, 2026

Job Description

The position of Onboarding Coordinator is an exciting opportunity to provide support with the onboarding of hires within TransPerfect, across the U.S and Canada.

The Onboarding Coordinator will manage a high volume of onboarding, and ensure full compliance with all onboarding requirements across different locations within the U.S and Canada. The role will be a point of contact between hires, recruiters, the HR team, and payroll to ensure a seamless onboarding and payroll experience. The Onboarding Coordinator will often interact with a wide range of internal stakeholders across the organization.

POSITION RESPONSIBILITIES:

• Handling a high volume of onboarding for project-based employees

• Processing the setup of hire profiles within the HRIS system

• Requesting necessary documents / paperwork to be completed by new hires and ensuring paperwork is accurate, and filed correctly

• Independently owning the onboarding process and making sure that all the steps are completed on time for payroll submissions

• Coordinating with both hires and managers regarding preparations for the beginning of projects

• Responding to queries from hires relating to topics such as onboarding, timecards, company policies, etc.

• Respond to unemployment claims and prepare employee verification requests

• Reviewing employee timecards, and making any necessary adjustments

• Understanding and communicating paid sick leave policies per employee locations, and processing requests when necessary

• Assisting with the preparation of reports for payroll processing, including new hire reports, termination reports, and hours reports

• Processing regular offboardings of project-based employees

• Handling a significant volume of queries via email, telephone, and messaging tools with ease, and providing general administrative / HR related support

• Communicating and directing employees and managers to appropriate Human Resources personnel to handle specific questions or employee issues

• Performing other special projects or duties when required

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