On-Demand Analytics Planner (Strategy & Ventures)

takealot.com, South Africa's leading online retailer, is looking for a highly talented On-Demand Analytics Planner to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Head of Takealot Now

Key responsibilities:

Inventory Planning & Management (50%):

• Monitor inventory levels and manage the replenishment process to maintain continuous product availability across dark stores.

• Analyse sales data and inventory reports to forecast needs and adjust inventory levels accordingly.

• Coordinate and execute weekly cycle counts and investigations for stock discrepancies.

• Act as primary point of contact for dark stores regarding missing, damaged, or expired stock issues.

• Manage returns processing, ensuring accurate scheduling based on store requests and operational requirements.

• Develop strategies to minimise waste and markdowns whilst improving inventory turnover.

Data Analysis &Business Intelligence (30%):

• Create and maintain business reports, dashboards, and alerts using BI tools (Looker and Knime).

• Extract, manipulate, and analyse data using SQL to provide actionable insights for stakeholders.

• Verify data quality and ensure adherence to required standards across all reporting structures.

• Model data for analysis and develop performance metrics for inventory and operational efficiency,

• Collaborate with internal stakeholders to understand their reporting and data analysis needs.

Process Optimisation & Problem-Solving (20%):

• Identify systematic inefficiencies and recommend process improvements.

• Manage workflows for order processing, including file uploads, batch scheduling, and WMS coordination.

• Escalate and manage tickets between distribution centres and stores for operational discrepancies.

• Participate in cross-functional team meetings to discuss operational issues and develop solutions.

• Drive continuous improvement initiatives across planning and operational processes for operational discrepancies.

• Participate in cross-functional team meetings to discuss operational issues and develop solutions

• Drive continuous improvement initiatives across planning and operational processes.

Qualification & Experience:

• Bachelor’s degree in Commerce, Business Management, Information Systems, Supply Chain Management, or related field.

• 1-3 years of experience in inventory management, retail planning, business analysis, or related roles.

• Experience within e-commerce, retail, or quick commerce environments highly advantageous.

• Proven track record of working with inventory management systems and data analysis tools.

Attributes Required:

• Essential: Strong SQL skills for database querying and data manipulation.

• Essential: Proficiency with BI tools (Power BI, Looker, Qlik, or similar).

• Essential: Advanced knowledge of Microsoft Office Suite/Google Workspace (particularly Excel/Sheets).

• Working knowledge of inventory management systems and WMS platforms.

• Experience with customer service platforms (Zendesk or similar) advantageous.

• Familiarity with GBQ (Google Big Query) preferred.

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.

• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.

• We are short on ego and high on output.

• We are doers and not only thinkers, its all in the execution after all.

• We love what we do and what we are creating.

• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.