On Call Closure required for Inbound tech process in BPO

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: August 2, 2017

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Quick Summary

Adeeba e-Services Private Limited provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails and also provide website development services to national and International Business

Required Skills

Customer Service Technical Support Inbound Process Issue Diagnosis Sales Convincing Skills

Job Description

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

SPOT OFFER..Immediate Joiners Required

Urgent Requirement Of Inbound Callers For Tech Support

Job Profile:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound or Inbound Tech Support or Desktop Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.15,000-22000/month(fixed)+Huge Incentives

Shift : 9pm-7am

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE

Contact: Ayesha (HR) 9051449800 for further queries

need good communication skill

flexible for night shift

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