Omnichannel Program Excellence Manager

Job title: Omnichannel Program Excellence Manager

• Location: Bogota, Colombia

• Job type: Permanent and Full time

Strategic context:

Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level.

The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making.

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready?

About the role

As an Omnichannel Program Excellence Manager within our Bogota Hub, you will play a critical role in driving the successful execution of omnichannel programs and tactics and act as a central point of coordination, ensuring flawless day-to-day project management, execution tracking, and stakeholder alignment across multiple channels and initiatives.

This individual will serve as a project leader, orchestrating cross-functional collaboration, ensuring delivery of tactics on time, within scope, and aligned with compliance and quality standards. The role is ideal for someone with strong project management expertise, excellent organizational skills, and experience in digital and omnichannel environments.

Main responsibilities:

Project Management & Execution

• Lead the day-to-day management of omnichannel initiatives, campaigns, and tactics across multiple therapeutic areas and markets.

• Manage timelines, deliverables, and resources to ensure programs are executed seamlessly.

• Act as the single point of accountability for project status, escalation, and risk management.

Cross-Functional Collaboration

• Partner with local teams including brand marketing, medical, digital, and agencies to ensure project ownership alignment.

• Coordinate with offshore and onshore stakeholders to ensure alignment and smooth execution.

• Facilitate regular project status meetings, providing updates and action tracking.

Operational Excellence & Quality

• Ensure adherence to internal processes, governance frameworks, and regulatory standards.

• Identify and implement process improvements to enhance efficiency and effectiveness.

• Support documentation, reporting, and knowledge-sharing across teams.

Performance Tracking & Reporting

• Monitor project KPIs, timelines, and budgets.

• Develop reports and dashboards to communicate progress and performance to stakeholders.

• Provide insights and recommendations to improve project outcomes.

About you

Experience:

• 8+ years of experience in project management, program management, or operations.

• 5+ years of experience in pharmaceuticals, life sciences, or healthcare industries required.

• 5+ years of experience with omnichannel or digital marketing execution required.

Soft skills:

• Strong interpersonal skills for working with diverse, global and local stakeholders.

• Ability to work independently and within a team environment.

• Strong organizational and time management skills to effectively manage completing work activities.

• Detail-oriented with the ability to manage multiple priorities simultaneously.

• Collaborative mindset and ability to influence without direct authority.

• Proactive, solution-oriented, and adaptable to change.

Technical skills:

• Strong understanding of project management methodologies and tools (e.g. JIRA, ServiceNow, MS Project, Asana).

• Ability to work in a matrixed, multicultural, and global environment.

• Strong problem-solving skills with the ability to navigate ambiguity.

Education:

• University degree level (Graduate degree, preferably in science)

• Additionally, relevant advanced/postgraduate degree in life sciences/business analytics/management/pharmacy/similar discipline is desirable

Languages:

• Excellent knowledge of English language (spoken and written)

Why choose us?

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• You’ll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions.

• You’ll be part of a truly diverse cross-cultural team and can have real business impact.

• Flexible working policies, including up to 50% remote work.

• Private medical care, life and health insurance, and gender-neutral paid parental leave

• Colombia is one of Sanofi’s key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation.

• Mexico and Argentina Play an instrumental part in creating best practice and innovation within our 3 vaccines production plants.

Pursue Progress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
 

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

#LI-LAT

#LI-Hybrid

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!