Officer - Safe Water Operations (EAII Advisors)

This position is with EAII Advisors, Evidence Action’s technical partner in India.

About EAII

EAII Advisors, Evidence Action’s technical partner in India, supports state governments in delivering evidence-based public health programs, including safe drinking water initiatives and school and Anganwadi-based National Deworming Day and iron and folic acid supplementation. Operating across 10 states, EAII Advisors provides technical assistance to ministries of health, education, water, and women and child development, reducing health burdens in impoverished communities and improving the long-term wellbeing of children and families.

For more information, read about our work here: About Evidence Action and EAII

About Evidence Action

At Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations.
Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we’re making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 11 countries, our team of 900+ has reached over 500 million people, working closely with governments to scale these interventions.

• Our Deworm the World program has delivered over 2 billion treatments, significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains.
• Through Safe Water Now, we’ve saved the lives of over 15,000 children.
• Our Accelerator explores untapped opportunities in global health, testing low-cost interventions with the greatest potential to save and improve lives.

At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done. If you're looking to work flexibly and with purpose, join a team that delivers measurable change for millions.

The Role

As the Officer, Safe Water Operations, you will play a key role in supporting the daily operations and implementation of the Safe Water program. You will own the end-to-end execution of field-level Safe Water program activities, ensuring the deployment, maintenance, and smooth functioning of water treatment systems across multiple sites. You will take full responsibility for supply chain processes, inventory management, and operational compliance, while driving performance through data collection, analysis, and reporting.

You will build and manage strong relationships with local teams, government officials, vendors, contractors, and other external stakeholders, ensuring seamless collaboration and integration of the program within broader public health and water sanitation efforts. You will conduct regular site visits, provide hands-on training, troubleshoot operational challenges, and ensure program goals are consistently met.

You will report directly to the Manager, Safe Water Operations, ensuring timely updates, performance insights, and operational feedback. You will manage multiple priorities, coordinate across diverse teams, and support state-level operations to ensure that every activity aligns with the program’s objectives. Frequent travel (up to 60%, approximately 5-7 days in a month) will be required to support state-based programs, including occasional weekend engagements.

This is an excellent opportunity for a motivated individual with a strong interest in water, sanitation, and public health, offering hands-on experience in managing field operations and contributing to impactful public health programs.

Responsibilities

Program Implementation Support

• Support implementation of safe water programs, including installation of chlorination devices and community-level engagement activities.
• Ensure coordination and communication with implementation vendors, government partners, and field-level teams for smooth execution.

Monitoring and Quality Assurance

• Regularly monitor field activities, checklists, and programmatic protocols to ensure adherence to quality and compliance standards.
• Support monitoring of device functionality, water quality testing, dosing accuracy, and refilling mechanisms.

Coordination and Communication

• Liaise with internal teams, vendors, government stakeholders, and community members.
• Support planning and facilitation of training sessions and review meetings at the block and district levels.

Data Collection and Reporting

• Ensure timely collection and reporting of field data, including device installations, dosing records, and user feedback.
• Coordinate with the MIS and analytics teams to ensure data is used for tracking, decision-making, and reporting.

Troubleshooting and Field Support

• Identify on-ground challenges and work with vendors, local authorities, and the internal team to resolve issues.
• Support troubleshooting for device maintenance and performance challenges at the field level.

Documentation and Compliance

• Ensure maintenance of program records, government approvals, and field documentation.
• Support in the preparation of field reports, case studies, and program documentation.

Requirements:
Essentials

• A bachelor's degree in a relevant field (e.g., engineering, environmental science, public health). A master’s degree or relevant advanced certification is preferred
• 2-3 years of experience in operations, project implementation, or fieldwork, preferably within the water, sanitation, or public health sectors
• Strong organizational and time-management skills, with an ability to manage multiple priorities simultaneously
• Basic understanding of supply chain management, vendor coordination, and procurement process.
• Excellent communication skills, both written and verbal, with fluency in English
• Proficiency in using MS Office/ Google Workspace applications, data collection, and reporting techniques
• Willingness to travel up to 60% (approximately 5-7 days in a month) of the time for field visits, primarily within the state
• Ability to work independently and manage multiple tasks simultaneously
• Ability to work effectively with local teams and stakeholders, including government officials
• Good communication skills, both verbal and written, with fluency in English

Desirable

• Experience working with government programs such as Jal Jeevan Mission or other WASH initiatives
• Prior experience working with NGOs or in the water, sanitation, or public health sector

Disclaimer: The job description provided above is a general outline of the typical responsibilities and requirements for the role. It may be modified or expanded based on the specific needs and structure of the organization.

Position Location

This position will be based in New Delhi, India. Applicants must be legally authorized to work in India. We are unable to sponsor or take over sponsorship of employment visas at this time.

Benefits:
EAII provides a comprehensive benefits package for employees. Benefits include:

• Comprehensive health insurance with IPD and OPD provisions
• Life and Accidental insurance
• PF, ESIC and Gratuity as per statutory requirements
• Mental and physical well-being benefits
• Learning and Development benefit
• Generous leave
• Avenues for engagement and recognition

Compensation: Competitive and commensurate with the individual's credentials, experience, and previous pay scale.

All contracting arrangements will be made through EAII Advisors Private Limited. EAII is an equal opportunity employer. Employment at EAII is based solely on an individual's merit and qualifications directly related to professional competence. EAII does not discriminate against any employee or applicant because of race, caste, creed, colour, religion, gender, origin, disability, marital status, or any other basis protected by law.

Note: This role will be open for applications until, June 2nd 2026. Please apply at your earliest convenience. We may close this search earlier than the specified date if we find the right fit. Due to the volume of applications received, we will only be able to contact shortlisted candidate.