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Officer, Quality Assurance

StandardBankGroup

Lagos, LA, Nigeria Hybrid permanent

Posted: May 9, 2026

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Quick Summary

Officer, Quality Assurance, Lagos, Nigeria is a high-level quality assurance role that requires an officer with a strong understanding of quality management principles and a proven track record of delivering high-quality solutions in a fast-paced environment.

Job Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To ensure oversight and monitoring of control environment across the business units of the bank, by ensuring the strategic objectives of internal control are measurable and tracked. Provide quality assurance on Internal Control processes by establishing quality attributes, measuring productivity, documenting evidence, and determining operational and performance qualifications. Create plans on routine reviews of all internal control related processes for necessary improvements and alignment to current realities in line with COSO Standards.

• Monitoring, reviewing, evaluating, and tracking the attainment of Internal Control strategy and Wildly Important Goals.
• Ascertain and ensure team’s compliance with Group Internal Control mandate.
• Receive data and information from every unit and from designated champions on Internal Control activities.
• Perform analysis of collated data into reports and dashboards.
• Work with stakeholders to project, manage and track execution of action items impacting Internal Control arising from meetings.
• Attend planned and unplanned engagements with stakeholders.
• Support with the documentation of GIC’s annual goals and departmental alignment.
• Analyze key lessons learnt in audit and feedback to positively affect control culture in resident business area.

• BSc in Banking, Finance, Risk Management, or related field.
• Professional qualifications in Data Analytics can be an added advantage

Experience: 

• Minimum of 2years experience in the same or a related role

Behavioural Competencies:

• Articulating Information
• Checking Things
• Developing Strategies
• Documenting Facts
• Following Procedures
• Interacting with People
• Interpreting Data

Technical Competencies:

• Audit Report Writing
• Business Process Improvement
• Quality Control
• Quality Management System Support
• Root Cause Analysis

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