Officer- Operations Manager

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Key Responsibilities

• Should have good understand of the settlement process and accounting (Statements and Ledgers)
• Capable of analysing the fax and electronic instructions received from sales and trading desk and validate with the static data. Also to have good understanding of Reconciliation and enrichment process
• Works in conjunction with individuals on the team as well as other shared services and Client Operations to ensure seamless processing according to the fund’s policies
• Should be able to interpret relation between payment and receipts and be able to resolve breaks timely and accurately
• Achieve all assigned operational deliverables adhering to Standard Operating Procedures
• During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
• Ability to communicate with different teams/fund groups/agent banks via email/phone calls in accordance to the strict market cut-off
• Should be familiar with Trade Life cycle and have a fair understanding of different guidelines
• Good understanding of NOSTRO and other payment systems (MT202, Fed wire). Should carry knowledge of SWIFT messages (MT202, MT103, MT910, MT940)
• Good if already have working knowledge of reconciliation tools such as Intellimatch
• Stakeholder Management – Organize and present KPIs to stakeholders and ensure working relationship with all stakeholders
• Managing a team of 10-12 Associates/Sr. Associates across different shifts

Experience / Qualification / Key Skills / Attributes

• Bachelor’s degree with business related coursework or B.S. degree in Accounting or Finance preferred.
• 8-12 years of experience in Cash Reconciliation
• Strong computer competence (Microsoft Applications: Word, Excel)
• Accuracy and detail oriented
• Strong interpersonal skills
• Strong communication (verbal and written) skills
• Ability to multi-task
• Ability to work under pressure, and within a deadline oriented environment

Key Competencies

• Technical Knowledge & Commercial Acumen
• Quality & Risk Control
• Decision Making
• Client Service
• Communication
• Teamwork
• Coaching
• Drive for Results
• Adaptability

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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