Officer, Member Services

LextorahLDS

Lagos, , Nigeria permanent

Posted: October 30, 2013

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Quick Summary

Ensuring efficient operation of member service centre, enhancing member awareness by handling accurate information relating to the programme, and ensuring seamless member experience by handling of members who have not received member pack.

Required Skills

Customer Service Communication Computer Literacy Loyalty Program Awareness Knowledge of Restaurant Operations

Job Description

Airk Air, West and Central Africa’s largest carrier, seeks, the services of experienced and competent candidates to fill the following existing vacant position:

Job Specifications;

Ensuring efficient operation of member service centre

Ensuring enhancing member awareness by handling accurate information relating to the programme.

Ensuring seamless member experience by handling of members who have not received member pack

Ensuring pre-flight check to identify members scheduled to travel and circulation of the same to all airports.

Requirements:

3-5 years experience in similar job role while a university degree would be of advantage.

Knowledge of principle, practice and techniques of operations.

Positive attitude, excellent communication in oral/written English

Must be fully computer literate, preferably with prior experience of the implementation of customer loyalty programmes.

send your application letter and cv to

email [email protected] :

website: www.lextorahjobs.com

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