Officer, Business Process Automation

StandardBankGroup

Nairobi, Nairobi County, Kenya permanent

Posted: May 26, 2026

Job Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To identify, analyse, redesign, and automate business processes across Operations and Business units, leveraging data‑driven insights and digital tools to improve efficiency, reduce operational risk, and enhance client experience.

Type of Qualification: First Degree

Field of Study: IT, Engineering, Actuarial Science, Data Science, Mathematics, Statistics or related field

Preferred Certifications / Added Advantage

• Microsoft Power Platform certifications
• Lean Six Sigma Yellow/Green Belt
• Data analytics certifications
• Project Management (Agile or PMP fundamentals)

Experience Required

2-3 years

• Demonstrated experience in process engineering, automation or data analysis.
• Experience with digital transformation or workflow automation.

Behavioural Competencies:

• Adopting Practical Approaches
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Analytical & critical thinking
• Interacting with People
• Team Working

Technical Competencies:

• Continuous Process Improvement
• Data analysis & visualisation (Power BI)
• Automation solution development (Power Automate, Power Apps)
• Documentation and business case writing
• Project & change management
• Understanding of operational risk, controls, and compliance
• Process mapping and modelling

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