Office Operations Specialist

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

This role requires in office work Monday-Friday at 950. N Glebe Road in Arlington, VA.

The Office Operations Coordinator is the heartbeat of our physical workspace, ensuring our office runs smoothly and our employees have the resources needed to work efficiently. This individual possesses a keen customer service orientation and a proactive "self-starter" mindset, constantly seeking improved ways to manage operations in a geographically dispersed organization. In addition to managing the Arlington, Virginia office's daily environment, this individual also provides essential administrative and project support that ensures the broader team stays organized and efficient. This position requires a consistent, 5-day-a-week in-office presence. This individual possesses a keen customer service and hospitality orientation, a proactive self-starter mindset with a strong sense of ownership, and the adaptability to navigate the evolving needs of a geographically dispersed organization.

Primary job duties:

• Lead the maintenance of the front desk and common areas to provide a welcoming and professional environment that enhances the experience for all employees and visitors at Privia.
• Demonstrate good judgment and curiosity in solving operational challenges while effectively managing competing priorities and deadlines from various stakeholders.
• Drive office supply management by forecasting needs, maintaining stock, and assuring adherence to budget.
• Lead vendor stakeholder management for office services, including snacks, mail, and catering, by actively evaluating service quality and maintaining high standards of accountability.
• Act as a dedicated administrative resource across multiple teams in HR to support various projects and initiatives.
• Demonstrate the ability to manage competing priorities and deadlines from various stakeholders within the People Operations department.
• Take ownership of tracking and reporting office-related purchases, focusing on budget transparency and cost.
• Regularly distribute incoming mail and packages, and coordinate outgoing mail and packages.
• Serve as the primary building maintenance relationship manager, coordinating service requests and ensuring the physical workspace remains in peak condition.
• Coordinate office supply distribution for regional markets.
• Maintain safety protocols including OSHA compliance and floor wardens for the Headquarter office.
• Work with leadership and management on office seating plans.
• Assist in planning and executing company-wide events.
• Coordinate distribution of employee tenure and engagement gifts.
• Assist with catering orders and set up for meetings and events as needed.
• Identify opportunities for office environmental improvements and implement programs.
• Perform other duties as assigned.

• Knowledge of Google Suite (Gmail, Google Calendar, Google Docs, Google Sheets).
• Strong customer service skills.
• Exceptional organizational skills with a proven track record of reliability and consistency in a fast-paced environment.
• Effective written and verbal communication skills.
• Basic project management or coordination experience.
• Demonstrated ability to leverage workplace technology and automation tools to digitize manual workflows, such as mail distribution or supply inventory tracking.
• High level of discretion and the ability to handle confidential information.
• Must comply with HIPAA rules and regulations.

 The hourly range for this role is $21/hr to $26.45hr in hourly base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.