Office Manager

City Wide Facility Solutions of Wichita is seeking an experienced, highly organized Office Manager to oversee day-to-day office operations and serve as a central point of coordination across the organization. This role is critical to the success of our office and requires someone who brings not only strong administrative and technical skills, but also the right personality and cultural alignment to thrive in a collaborative environment.

This position serves as a go-to resource between multiple departments, requiring strong interpersonal skills, clear communication, and the ability to build trust across teams. The ideal candidate is approachable, dependable, solutions-oriented, and comfortable working with leadership, sales, operations, accounting, and contractors on a daily basis.

Why City Wide Facility Solutions?

City Wide Facility Solutions is a national leader in the building maintenance industry, with more than 115 franchise locations across the United States. We provide comprehensive facility solutions and operate with a strong commitment to our core values: honesty, integrity, professionalism, care, and teamwork.

We place a high value on culture and team fit and are intentional about building an environment where collaboration, accountability, and mutual respect drive performance. We actively promote from within and invest in individuals who want to grow their careers with us.

Key Responsibilities

• Serve as a primary point of contact and internal liaison between multiple departments
• Answer incoming phone calls and route inquiries professionally and courteously
• Greet and assist office visitors
• Maintain accurate electronic customer, contractor, and employee records
• Develop, document, and implement Standard Operating Procedures (SOPs)
• Provide operational administrative support, including:
• Customer and Independent Contractor (IC) document creation and management
• Regulatory compliance tracking
• CRM system administration and data integrity

• Conduct IC compliance audits and maintain required contractor documentation
• Ensure all client and contract documentation is accurate, complete, and properly routed to accounting
• Support bookkeeping, accounting, and basic HR-related administrative functions

Qualifications

• 3–5 years of experience as an Office Manager
• Demonstrated ability to work cross-functionally with multiple departments
• Strong personality and cultural awareness with a collaborative, team-first mindset
• Advanced proficiency in Microsoft Office (Outlook, Excel, Word, Teams, and related programs)
• Prior CRM system experience required
• Experience with bookkeeping and/or accounting
• Working knowledge of Human Resources principles and best practices
• Strong organizational and multitasking skills
• Excellent written and verbal communication abilities
• High level of discretion and professionalism when handling confidential information
• Customer-focused, detail-oriented, and solution-driven

Compensation & Benefits

• Salary Range: $60,000 – $75,000 annually (based on experience)

Health Insurance:
Health insurance is offered through Blue Cross. Enrollment timing is flexible.

Paid Holidays