OFFICE MANAGER

WORK WITH US

Business or sports administration? Marketing and communications? Data and market research? Whatever your professional passion, take your career to the next level at Gemba.

OFFICE MANAGER | MELBOURNE
Onsite role in Melbourne CBD
Manage our boutique office’s day to day administrative functions
Proactive, dynamic and enthusiastic individual to succeed in this role

About Us – Fan Focused. Results Driven

At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights, and communications together to deliver results that matter.

Our name comes from the Japanese term Gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.

We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.

If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba

About the Role

Based in Melbourne, this role is charged with organising and coordinating the administrative and office management requirements for the team based in Melbourne as well as support the global Operations function. Working closely with our EA/Office Manager in Sydney, the Melbourne Office Manager will provide office management support in several areas including administrative tasks and staff support, travel bookings, IT projects, marketing coordination, and arranging social and business events.

A key focus of the role will also be to provide administrative support to the People Team by scheduling inductions and ensuring a smooth onboarding process for all new people joining our offices in APAC.

The role further works with our finance team on credit card coding, data entry and will require the successful candidate to update and send out regular monthly reports with data from our finance system to the Leadership Team.

The successful candidate will be liaising with both internal and external stakeholders in a high energy, challenging and dynamic environment so attention to detail along with a positive and friendly disposition are a must.

Please note given the nature of the role this successful candidate will be required to work on site at our office in Melbourne CBD 5 days a week.

About You

We are looking for someone with a proactive attitude and 1-2 years’ experience in an administrative role with strong organisational and multitasking skills.

The ideal candidate will be someone who is organised, efficient and highly motivated with a strong work ethic. This will be your opportunity to grow and contribute your own ideas for maintaining efficiency and a positive environment. You will enjoy being a strong team player and will possess excellent written and verbal communication skills.

Other relevant skills and experience include

Strong background in administration and office management.
Experience organising office supplies and working with external vendors such as IT teams and building maintenance;
Strong Microsoft Office skills including Excel, PowerPoint & Word;
A vibrant, proactive personality with a can-do attitude.
Excellent communication and interpersonal abilities.
A collaborative spirit to work seamlessly with different departments.
Attention to detail and a knack for proactive problem-solving.

Success in the Role

We believe this is a role where the right attitude will be key to success. In a high-energy, dynamic workplace like Gemba, it’s essential that the Office Manager can:

Prioritise requests as they come through from different teams and always be happy to lend a helping hand, especially to our Events and Client Management division.
Be proactive with initiatives that build office culture and become a trusted person others can come to with ideas.
Maintain a high level of organisation, given the number of time-sensitive tasks related to onboarding and reporting.
Support the wider Operations team in planning company-wide events, including the annual APAC conference, Christmas celebrations, and regular in-office events.

For the right candidate, this role offers a strong pathway into other areas of our business, particularly if you’re passionate about exploring a career in a creative agency or consultancy.

How To Apply

If you’re ready, click the Apply button and submit your CV and cover letter. Address cover letters to Elaine Passanha, Senior People Manager by Friday 19 December

Note: All candidates require working rights in Australia to perform the role.

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar