Office Manager (Hybrid) (Position located in New York, New York)

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

New York positions open to candidates located in the New York area.

The Office Manager plays a vital role in supporting the sales team while ensuring the efficient operation and vibrant culture of the office. This role requires an individual who is social, creative, highly organized, and brings a strong sense of energy to the workplace, while also having the confidence and backbone to effectively support and collaborate with the team. This position involves managing travel, calendars, and meeting logistics for the sales directors and also encompasses office management duties such as overseeing catering, shipping, and reception services. Additionally, the Administrative Assistant leads cultural initiatives by planning and hosting engaging events to enhance team morale and facilitate a welcoming environment for all employees, including new hires. Through these diverse responsibilities, the Administrative Assistant significantly contributes to fostering a dynamic and collaborative workplace.

Responsibilities:

• Maintain a proactive, highly organized approach and confident partnership with the leadership team to anticipate and support their needs, including the organization of travel and accommodations, calendar management, and secretarial support.

• Organize, schedule, and attend meetings as necessary. May also be asked to take notes / meeting minutes.

• In coordination with Snr. Director of HR Operations & Services, coordinate and execute special office events that enhance company culture, including attending global culture meetings and keeping employees informed of events and activities happening company wide, bringing creativity, energy, and an engaging presence to all initiatives

• Receive, set up, and break down catered meals for the office as well as manage shipping needs and maintain essential supplies in coordination with the HR Coordinator, fostering an efficient workplace environment.

• Support with keeping inventory and stocking of office snacks, ensuring a well-stocked and organized pantry for employees, this includes coordinating with Snr Dir of HR Ops & Services to ensure the coffee machine is filled with coffee, emptying the bucket in the machine, receiving the vendor to stock up supplies etc.

• Oversee reception duties, including greeting and assisting any office visitors including executive visitors, vendors, and contractors, ensuring a positive and hospitable office atmosphere for all guests. This includes providing support for visiting executives, including assisting with logistics and recommending hotel accommodations as needed.

• Greet and assist new employees on their first days, helping them acclimate to the office and creating a welcoming and supportive experience. In Coordination with the HR Coordinator implement the in office orientation of new hires.

• Stay in tight communication with employees of any requests, support they need and coordinate with the appropriate executives on these points as needed.

• Coordinate with Snr Dir of HR Ops & Services of any new requests for the breakroom from employees.

Minimum Qualifications:

• High School Diploma

• 1-3 years of experience in an administrative or support role, preferably within a sales environment or a fast-paced office setting

• Exposure to organizing events or similar cultural initiatives is a plus

• General computer skills and basic technical proficiency

• Experience with Salesforce preferred

• Proficiency with Google Workspace and Microsoft office

• Excellent communication skills with a professional approach

• Experience with Gmail and Google Docs

• Experience with MS Office (Word and Excel)

• Experience with web browsers (Chrome, Internet Explorer, etc.)

• Excellent verbal and written communications

The base pay for this position ranges from $65,000 - $75,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

Application deadline: 6/8/2026. This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.