Office Manager

Lead with purpose. Support with precision.

R&C Consultant Group is a fast-growing mental health agency serving communities across North and South Carolina. Our services include therapy, peer support, DWI programs, and more — all delivered with compassion and professionalism. We are looking for a process-driven, solutions-oriented Office Manager to lead day-to-day administrative operations at our Laurinburg, N.C. location.

This is an ideal role for someone who thrives on structure, brings prior experience in the mental health or medical field, and is a people person

Job Description:

As the Office Manager, you will be the backbone of the office — keeping things running efficiently, supporting compliance, and ensuring a professional, welcoming environment for staff and clients alike.

The office manager supports agency operations by maintaining office systems and ensures staff compliance with administrative policies and procedures, quality management, staff development and training.

The office manager works in conjunction with management to ensure organizational effectiveness through the management teams, the implementation of procedures, organization strategies and policies and procedures.

Responsibilities of the Office Manager:

Maintain office services by organizing office operations and procedures, control correspondence, designing filing systems.

Provide historical reference by assigning with development of procedures for retention, protection, retrieval, transfer, and disposal of records.

Maintain office efficiency by planning and implementing office systems, layouts, and equipment

Assist with the design and implementation of office policies, standards, and procedures, measure results against standards; make recommendations as needed.

Complete operational requirements by scheduling and assigning clients to employees; following up on work results.

Keep management informed by reviewing and analyzing special reports, summarize information, and identify trends.

Maintain office staff by assisting in the recruiting, selecting, orienting, and training of staff.

Maintain office staff job performance results by assisting with the coaching, counseling, and disciplining of employees and planning, monitoring, and appraising of job results.

Maintain professional and technical knowledge by attending educational workshop, reviewing professional publications; establishing personal networks; participating in professional societies.

Contribute to team effort by accomplishing related results as needed.

Prepare and edit correspondence, communications, presentations, and other documents.

Conduct research, collect, and analyze data to prepare reports and documents

Account for caseload billability.

Oversee systems and controls

Assist with recording and maintaining current program data for trend development

Participate in monthly case management evaluations.

Monitor, screen, respond to and distribute incoming communications.

Writing emails, transcribing notes, faxing, copying, and creating spreadsheets or printing documents.

Skills Required:

Listening

Communication Skills

Interpersonal Skills

Organizational skills

Computer Skills

Job Qualifications:

At least 1 year of office management or high-level administrative experience; mental health or medical office experience strongly preferred

Ability to adapt quickly and adjust workload to accommodate competing priorities.

Flexibility and ability to manage multiple competing priorities effectively.

Ability to work with diverse groups of professionals and facilitate organizational change

Knowledge of MS Outlook, MS Word, MS Excel

Must have minimum high school diploma.

Why Join R&C Consultant Group?

Be a key player in a mission-driven organization that’s making an impact across the Carolinas

Grow with a company that values your ideas and invests in your development

Work in an energetic and supportive environment that values structure, teamwork, and compassion

Contact HR for additional information: 

Larosha "Alexis" Ingram

HR Director

244 E. Franklin St., Rockingham, NC 28379

910-434-9196 cell

[email protected]

Equal Opportunity Employer
R&C Consulting Group is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. We value diversity and are committed to a respectful, inclusive workplace.