Office Manager

Core Job Responsibilities:
1. Localized Base Operations

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Establish localized shift scheduling systems, piece-rate compensation structures, and dynamic cost calculation models aligned with local culture and public holidays.

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Identify and develop key local talents (Local Leads) to build an efficient cross-border communication bridge; target completion of the first batch of Local Lead selection and empowerment within 6 months.

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Build local employee support systems including visa processing, accommodation, and transportation arrangements to reduce expatriate employee turnover risks.

2. Organizational Development & HR Lifecycle Management

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Manage recruitment and talent pipeline development for local full-time, part-time, and intern teams; lead the establishment of localized recruitment channel matrices (LinkedIn + Dubai local recruitment platforms + university partnerships).

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Establish a rigorous “Employee Lifecycle Management System” (covering onboarding/training stage, growth stage, and maturity stage), with clear productivity thresholds and “loss-control countdown” mechanisms to quickly identify and address underperforming employees.

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Develop a workforce resource matrix based on employee skill tags and project experience to ensure precise manpower allocation and productivity optimization.

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Build a high-turnover risk early warning mechanism to address local management scenarios such as mass leave requests during Ramadan and Eid holidays.

3. Project Delivery & Profitability Management

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Fully manage autonomous driving data annotation projects, including pilot annotation, quotation simulation support, and large-scale production delivery for 2D/3D bounding boxes, semantic segmentation, point cloud annotation, etc.

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Lead quotation simulation activities by providing productivity and capacity data as cost inputs for pricing decisions, while continuously tracking actual ROI performance.

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Establish a real-time profitability monitoring system for the base, tracking ROI by task and project; strictly control operational costs (target labor cost ratio: 60–70%) to achieve overall profitability targets.

4. Compliance & Risk Management (Mandatory)

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Familiar with key provisions of the Saudi Labor Law / UAE labor regulations, including visa systems, probation period regulations, and contract termination procedures.

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Understand local social security systems and Saudization (Nitaqat) quota requirements.

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Establish localized labor dispute handling procedures and preventive risk-control mechanisms.

5. Client Coordination & External Relationship Management

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Serve as the daily communication window with overseas clients and support regular quality audits and data compliance reviews.

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Assist in maintaining relationships with local government authorities, labor departments, embassies, and related external stakeholders.

6. Administrative & Operational Management

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Oversee daily administrative and logistics operations of the base, including but not limited to utility bill payments, fire safety compliance follow-up, property management coordination, and office supply replenishment.

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Handle recording and preliminary review of daily operational expenses and reimbursement requests.

Qualifications & Requirements:
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Bachelor’s degree or above in Human Resources, Business Administration, Management, or related fields.

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Minimum 3–5 years of experience in operations management, HR management, BPO, or data annotation project management.

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Strong cross-cultural communication and team management capabilities.

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Familiar with Middle East labor regulations and local recruitment practices.

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Proficient in English communication; Chinese language ability is preferred.

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Strong data analysis, cost control, and project management skills.

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Able to adapt to fast-paced and high-pressure working environments.

• Language: Chinese (Required)

Preferred Qualifications:
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Experience managing large-scale autonomous driving data annotation projects.

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Familiarity with Middle East labor laws and localization operations.