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Office Manager (all genders)

ZooplusSE

Krakow, , Poland permanent

Posted: April 7, 2026

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Quick Summary

Overseeing general office operation and ensuring the smooth functioning of the office, with a strong focus on providing excellent customer service and support.

Job Description

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Your tasks, duties, and responsibilities:

•    Overseeing general office operation, keeping an office running smoothly and efficiently. 

•    Greeting visitors, answering incoming phone calls, dealing with correspondence and deliveries.

•    Managing office supplies and equipment, maintaining proper stock levels, place orders as necessary.

•    Placing orders for training and materials for employees, etc.

•    Co-building the positive work atmosphere - taking care of communication to our employees, respond to their enquiries and requests.

•    Being first point of contact to local suppliers, service providers and authorities.

•    Planning and organizing company and office events, including meetings, conferences and training sessions.

•    Controlling the office operating costs.

•    Identifying opportunities for process and office management improvements and ensure they are implemented appropriately.

•    Managing company mobile phones.

•    Managing office access cards.

•    Ensuring that relevant records are up to date and all administrative processes are work effectively.

•    Providing support in topics related to data protection and OHS.

•    Providing other administrative support and supporting additional projects whenever necessary.

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Employer may assign other tasks, duties, and job responsibilities taking into consideration experience, skills, and/or education.

• 3 + years of relevant professional experience in the area of office administration
• College/University degree
• Good knowledge of MS Office programs (Excel, Word, Power Point, Teams)
• Fluent in English and Polish, both written and spoken 
• Strong organizational skills and attention to details
• Ability to multitask and work under time pressure
• Team player with positive approach towards daily challenges

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 80% of your time in the office and 20% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

✈️ Two extra vacation days and a day off on 31st of December

🩺 Private medical care and life insurance

🍽️ Multicafeteria system including Multisport card

🎥 Krakow office tour (video)

 

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

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