Office Manager - 12 month contract

Knak is a mission-driven company

Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is...

Empowering people to be creative.

That’s why Knak exists.

We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.

Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.

Oh, and we have a bit of fun while doing it, too!

The Role: Office Manager (Ottawa, On-site)

We’re looking for an energetic and organized Office Manager to join our People & Culture (P&C) team. This full-time, on-site role is all about creating a vibrant, welcoming, and well-run workplace that reflects Knak’s values of hospitality, creativity, and connection. You'll play a key role in making sure our Ottawa HQ is a place where employees feel inspired, supported, and proud to work.

What You'll Be Doing

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Keeping our office sparkling, organized, and distraction-free

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Curating a space that reflects Knak’s brand and culture through décor and layout

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Greeting guests warmly and managing the front-of-house experience

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Ensuring employee workspaces are fully equipped and comfortable

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Coordinating building operations, maintenance, and vendor relationships

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Running safety procedures and supporting compliance initiatives

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Managing office inventory, shipping/receiving, and the all-important snack station

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Organizing weekly team lunches and supporting visiting team members

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Preparing workstations and handling HR system updates for new hires

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Leading quarterly office experience surveys to fuel continuous improvement

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Planning and executing in-office events and initiatives

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Championing culture by supporting local and remote engagement across all hubs

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Participating in P&C-led programs like Book Club and Knak Gives Back

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Drafting internal communications to keep employees informed and engaged

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Assisting with logistics for company-wide events and offsites

What You Should Have

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A hospitality-first mindset with a passion for creating amazing experiences

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Proactive attitude and strong organizational skills

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Excellent communication and interpersonal abilities

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Adaptability and confidence in fast-paced, changing environments

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Experience in office administration or management

Nice to Haves

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Background in hospitality, restaurant, or service-oriented roles

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Experience planning and running events (big or small!)

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Familiarity with HR tools like BambooHR or Canada Life benefits systems

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Internal communications or employee engagement experience

What We Offer

At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers. We do this with a laser focus on hiring the right people who are smart, positive and who want more than the typical nine-to-five offers.

We offer an extremely rewarding, second to none work environment as acknowledged by Ottawa’s Best Places to Work 2025! We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.

If this sounds like something you’re looking for, then we’d love to hear from you!

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak believes in creating an inclusive, barrier-free working environment. If you require ANY accommodation to the interview process please contact [email protected].

At Knak, our recruitment process includes AI screening for keywords and minimum qualifications as well as video interviews which are transcribed with AI. Humans are still at the core of our decision making!

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