Office & Facilities Management Asst. Manager

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.

We are looking for an experienced and hands-on Office & Facilities Management Assistant Manager to lead daily operations across our office facilities. This role will oversee a team of 3-4 internal staff and manage a range of outsourced service providers including courier services, office security, and cleaning services. The ideal candidate has strong operational, leadership, and vendor management skills, with a passion for creating a safe, clean, and productive working environment.

Office & Facilities Operations

• Ensure the smooth operation of all office facilities, including general maintenance, space management, and asset upkeep.
• Monitor cleanliness, security, and workplace safety in all company locations (HO and Training Center)
• Maintain accurate records of facility maintenance schedules and vendor contracts.
• Coordinate office repairs, renovations, and preventive maintenance with vendors and building management.

Vendor & Service Provider Management

• Manage contracts and relationships with outsourced vendors (e.g., cleaning, security, courier services, building maintenance, pantry supply).
• Conduct regular service reviews and resolve performance issues with vendors.
• Oversee procurement and inventory of office supplies, pantry stock, furniture, and facility-related tools.

Budgeting & Cost Control

• Assist in budgeting and monitoring office & facility-related expenses.
• Identify cost-saving opportunities without compromising quality or service levels.

Support for Events & Projects

• Support internal events such as town halls, training sessions, and company gatherings with logistics and venue readiness.
• Collaborate on office expansion or relocation projects, including planning, fit-out coordination, and move logistics.

Team Leadership & Oversight

• Lead and supervise a small team of internal Office & Facilities team members.
• Manage day-to-day tasks and team schedules to ensure smooth office operations.
• Oversee outsourced personnel such as security guards, janitors, and courier staff, ensuring service level compliance.

Business Trip

• Generally, follow SOP Business Travel and Expenses in reviewing and approvals for Business Trip which are submitted by employees or GA Staff.
• Reviewing the expenses of Corporate Grab or Blue Bird, including approving top up requests from employees.

• Bachelor’s degree in Business Administration, Facility Management, or a related field.
• Minimum 4-6 years of experience in office/facilities management or general services, with at least 1-2 years in a supervisory or assistant managerial role.
• Familiarity with workplace safety and building maintenance standards.
• Strong organizational, problem-solving, and multitasking abilities.
• Excellent communication and interpersonal skills.
• Comfortable working in a fast-paced environment with shifting priorities.
• Experience in managing multi-location office operations is a plus.
• Proficient in Microsoft Office or Google Workspace tools.