Office Coordinator Team Lead

Evolution is a leading international B2B provider of games and services in online casino. Operating in the forefront of our industry, we offer a turn-key solution for casino operators. Our licensees’ players can move flawlessly between mobile, tablet and desktop to play slots or live casino, which feature real tables with real dealers in real time. Our innovative and high-quality offer includes brands like Evolution Live, Red Tiger and NetEnt, and multiple award-winning international player product favorites, such as Crazy Time, Lightning Roulette and Gonzo’s Quest. Evolution is listed on Nasdaq Nordic with a MCAP of EUR 20+BN. 

 

Across our 20+ sites, we have 10 000+ people working in the fields of Product Innovation, Software Development, Game Presenters & Hosts, IT-support, Facility & Studio build as well as support services. Evolution provides a dynamic and creative work environment with a unique opportunity for the right people to enhance their skills and drive their passion. Our culture is rooted in Evolution’s core values ALIVE, do RIGHT and work TOGETHER and we operate guided by our vision to become the leading supplier of online casino in the world.

Job overview

This is a leadership role in a dynamic, multi‑location office environment, requiring frequent coordination with key stakeholders, employees, visitors, and external partners. The role involves guiding a team that manages parallel responsibilities, shifting priorities, and high service expectations.

The successful candidate will be confident in supervising day‑to‑day operations, supporting team members, and making informed decisions to maintain smooth office functioning. They will be comfortable balancing hands‑on tasks with team leadership, adapting quickly to operational needs, and fostering consistent, high‑quality service across all locations.

Key Responsibilities

• Be responsible for multiple locations.
• Supervise, train, and support the OOM team to ensure effective communication and collaboration.
• Maintain office services and foster a client-focused culture.
• Implement and optimise workflows, policies, and procedures using technology.
• Support budget preparation and resource allocation.
• Maintain KPIs and analyse trends to improve team performance.
• Organise staff travel and assist with team event planning.
• Oversee office conditions, equipment, and supplies, ensuring cleanliness and functionality.
• Manage staff records, office stocks, and supplier performance.
• Promote team growth through training, workshops, and mentoring.
• Perform other duties as needed and cover for colleagues during absences.

Qualifications

• Higher education
• Good knowledge of English and Bulgarian
• Experience with standard software applications, including MS Office, Windows etc.
• Data analysis skills with ability to produce reports, KPIs
• The ability to accurately fulfil the direct management orders and work tasks
• Effective time management skills
• High sense of responsibility
• Professional experience 1-2 years and managerial experience at least 2 years

• A competitive remuneration package
• Professional and personal development
• Opportunities to progress within the company
• Reliable and friendly colleagues