Office & Community Manager (12 Month Maternity Cover)

The company

Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are.

That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed.

We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.

As iwoca’s Office & Community Manager, you’ll support our People Strategy by maintaining and continuously improving our four office spaces, currently in London, Leeds, Berlin and Frankfurt. You’ll also be responsible for ensuring that we have a strong community of iwocans that continue to love iwoca as a place to work, both within those office spaces and outside of them. You’ll be based at our main headquarters in Central London and work remotely with members of our office team based in Leeds, Berlin and Frankfurt. This is a fixed-term, one-year maternity cover contract, with a required start date by 1st April at the latest.

You’ll be responsible for

• The smooth day to day running of our office spaces including coordinating food deliveries, handling visitors and liaising with our building management to quickly fix issues as they arise.

• Managing our agreements and contracts with suppliers that support making our office great.

• Ensuring that general health and safety and fire regulations are being met and kept up to date.

• Liaising with our landlords to ensure that our office spaces meet our requirements as well as scale and work with our estate agents to find new office options when we expect to outgrow current desk space.

• Planning and implementing any changes we want to make to our office spaces, including working with external designers when we need a refresh.

• The planning and delivery of events that are key in maintaining community across iwocans, including our Summer and Winter parties and retreats.

• Owning and delivering a schedule of events throughout the year that keep our community connected and having fun, such as pancake day, table tennis tournaments and Eid celebrations.

What we’re looking for

• At least two years experience in a similar Office/Community Manager role, ideally within a fast growing company with a team that really values the office spaces they work from.

• Experience planning and delivering whole company events.

• You’ll be proactive and anticipate potential issues, resolving them before they arise, keeping things moving seamlessly.

• Experience handling the end to end process for an office move or building out a brand new office space.

• Strong negotiation skills with experience managing supplier and vendor relationships, with a focus on value for money.

• A strong desire to help people and make yourself useful, you’ll be someone who gets a lot of satisfaction from helping others.

• Excellent organisational, interpersonal and time management skills

• Creativity, you’ll bring fresh ideas for how to make our office spaces and community even stronger and be able to deliver those ideas in a thoughtful and structured way.

• Great stakeholder management and ability to quickly build trust and alignment with everyone across the business, from senior leadership to new joiners on their first day.

• Able to work under pressure and prioritise effectively based on what’s the most important thing to get done at any particular moment.

The Culture

At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value diversity in thought and skill, and encourage you to explore new areas of interest to help us improve our products and services.

The Offices & Benefits

We put a lot of effort into making iwoca a great place to work:

• Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks.

• Events and clubs, like bingo, comedy nights, football, etc.

• Flexible working hours.

• Gym discounts and medical insurance access (subject to contract length).

• Company-wide talks with internal and external speakers.