Office and Leasing Assistant

Office and Leasing Assistant | Ithaca, NY

Join a fast-paced, resident-focused team at HH Red Stone!

HH Red Stone is a rapidly growing property management company specializing in student housing. We’re seeking a highly organized and outgoing Office and Leasing Assistant to join our team in Ithaca, NY. This onsite role supports leasing operations and general office management.

What You'll Do:

Leasing Support:

Conduct tours for prospective residents and respond to leasing inquiries

Process applications, prepare leases, and maintain accurate records

Support lease renewals and move-in/move-out coordination

Assist with resident communications and retention efforts

Office Administration:

Manage front office reception: greet visitors, answer calls, respond to emails

Assist with scheduling, filing, supply management, and general office upkeep

Support property leadership with special projects, reports, and vendor follow-up

Track work orders and resident requests to ensure timely resolution

Resident Engagement & Marketing:

Help plan and host resident events and property marketing initiatives

Collaborate with the marketing team to ensure listings and signage are accurate and current

Support social media or outreach efforts as needed

What You Bring:

1+ year in customer service, admin, retail, or leasing roles

High school diploma or equivalent required

Strong communication skills — written and verbal

Ability to juggle multiple priorities and stay organized

Comfort with technology (Microsoft Office, Google Workspace, etc.)

A friendly, professional demeanor and a proactive attitude

What We Offer:

$17 per hour, DOE

Full benefits: medical, dental, vision, life, 401(k)

Paid time off and holidays

Career development opportunities with a fast-growing team

A positive, mission-driven culture focused on resident satisfaction

Don’t meet every requirement?
That’s okay — we encourage all applicants with relevant skills to apply. We’re committed to growing a diverse team and supporting your development.

HH Red Stone is an Equal Opportunity Employer. We welcome candidates of all backgrounds to apply.