Office Administrator – HR & Government Portals

Riyadh Saudi Technical Systems (RSTS) is a leading systems integrator in Saudi Arabia, specializing in the design, supply, and implementation of integrated security solutions. With over 25 years of experience, RSTS delivers advanced systems such as CCTV, access control, intrusion detection, and perimeter protection for critical infrastructure, power plants, and government facilities. Our commitment to quality, innovation, and client satisfaction has made us a trusted partner to major organizations including SEC, SABIC, and STC.

The Office Administrator is responsible for managing and maintaining employee records and performing all administrative tasks related to government portals such as Qiwa, Muqeem, and Tamm. The role includes coordinating with employees on HR matters, ensuring compliance with Saudi labor regulations, and supporting daily office operations efficiently.

1. Government Portal Management

• Handle all tasks related to Qiwa, including employment contracts, renewals, and transfers.

• Manage Muqeem for issuing, renewing, and canceling Iqamas (residency permits) and updating employee information.

• Utilize Tamm for vehicle-related procedures such as transfer, renewal, and authorization.

• Coordinate with GOSI, Mudad, and Chamber of Commerce when needed.

• Ensure all company and employee data on these platforms are accurate and updated regularly.

2. HR & Employee Coordination

• Communicate with employees regarding Iqama renewal, exit/re-entry, and transfer processes.

• Prepare and maintain employee files, vacation records, and attendance tracking.

• Assist in onboarding new employees and coordinating with them for necessary documentation.

• Support HR department in drafting letters, certificates, and internal memos.

• Coordinate with PROs and external agencies when required for government processes.

3. Office Administration

• Support in maintaining general office organization, documentation, and filing systems.

• Handle basic procurement of office supplies and stationery.

• Assist in preparing reports and summaries for management review.

• Maintain confidentiality of employee and company records at all times.

• Bachelor’s Degree or Diploma in Business Administration, Human Resources, or a related field.

• 2–4 years of relevant experience in office administration or HR coordination within Saudi Arabia.

• Solid experience using Qiwa, Muqeem, and Tamm portals.

• Basic knowledge of Saudi Labor Law and HR procedures.

• Good command of Arabic and English (spoken and written).

• Strong communication and organizational skills.

• Proficiency in Microsoft Office (Word, Excel, Outlook).

• Experience with GOSI, Mudad, and Absher Business portals.

• Ability to manage multiple administrative tasks efficiently.

• Attention to detail and reliability in handling sensitive data.

• Positive attitude and team-oriented approach.