Ocean Export Administrative Agent

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Culture:

 Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary.

• Process non-DG shipments.
• Track shipments for specific customer accounts.
• Register custom documents on national customs website.
• Execute and follow up of daily reports.
• Create non-DG files in our own SAP system.
• Send out pick up instructions to our road service providers.
• Verify & document booking confirmations and container releases of ocean carriers.
• Contribute to maintain good relationships with suppliers as ocean carriers, trucking companies and other parties involved.
• Ensure all customers standard operating procedures are followed and updated in the DLSOP.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity.
• Meet KPI standards in accordance with the company’s procedures.
• Meet compliance at all times to regulations. This includes internal policies / procedures and external government regulations or customer’s policies / requirements.
• Escalate problems to Management when necessary.

• Understanding of export documentation process a plus.
•  Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.
• Good computer skills.
• Fluent in English/Dutch.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company

Training Requirements:

• Meets company standards of 52 hours training per year per employee.
• Attend training classes when required.
• Complete mandatory training when required.

Education and Experience:

A2 Secundary School