Observability Engineer

AccorCorpo

Bangkok, Bangkok, Thailand Hybrid permanent

Posted: March 12, 2026

Quick Summary

You will be working with Accor as an Observability Engineer to design and implement observability solutions to ensure the quality and reliability of our products. As part of a team, you will be working on complex projects to identify and resolve issues, and collaborate with cross-functional teams to drive innovation. The role requires strong technical skills and experience in observability and monitoring.

Required Skills

Job Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Responsibilities and Activities

• Design, implement, and optimize observability solutions on Splunk in close collaboration with end Users
• Develop and maintain advanced dashboards, KPIs and alerting mechanisms to monitor system performance and application health per business needs
• Provide technical guidance on Splunk usage and observability practices, both within our team and to end Users
• Build and manage log ingestion pipelines across multiple environments (on-premises, hybrid, and cloud)
• Ensure proper data governance, indexing strategies, and performance tuning within Splunk
• Collaborate with DevOps, SRE, and Security teams to improve system reliability, incident response and troubleshooting
• Stay up-to-date with Observability trends and Splunk ecosystem updates
• Participate in the animation and sharing of experience through demonstrations, retrospectives, feedback

• Bachelor's or Master's degree in Computer Science, Software Engineering or related field
• At least 5 years of experience in similar roles
• Splunk Enterprise Certified Architect
• Proficiency with main Observability concepts: logs, metrics, traces
• Strong expertise in Splunk Cloud: architecture, deployment, data modeling, SPL queries
• Familiarity with Cloud AWS environments and Terraform
• Scripting skills (Python, Bash, PowerShell)
• Understanding of CI/CD pipelines and DevOps practices

Technical expertise:

• Splunk Enterprise Cloud, AWS Cloud, Linux, Gitlab, Jira/Confluence, ServiceNow

• This position is based in Bangkok
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

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