Nursing Clinical Coordinator Brain Injury Unit Full Time Rotating Shift Marianjoy

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

0.9FTE

Non-exempt

10:00am to 10:30pm

12-hour shifts

The Nursing Clinical Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. 

Responsibilities:

Administrative:

• Provides leadership support to nurse manager for unit daily management and program management.
• Monitors nursing staffing, operational and care needs, to assure resources available to provide quality patient care, within a specified shift or time frame.
• Maintains unit safe staffing levels through just in time recruitment.
• Assists nursing manager with direct supervision of nursing staff, including scheduling and evaluations.
• Assists with interviews for positions in the nursing department in conjunction with Human Resources.
• Provides staff feedback & competency assessments on an annual basis to nursing manager.
• Ensures employees adherence to standards of performance.
• Provides feedback to employees regarding performance of job duties or adherence to standards of conducts and initiates formal counseling action under the nurse managers oversight when necessary.
• Develops implements and upholds department and organization policies and procedures.
• Recommends changes to policies and procedures to the nursing manager, when appropriate.
• Assists nursing manager with monitoring staff overtime and supports fiscal budget controls on an ongoing basis.
• Provides input to nursing manager in devising an appropriate budget, according to the organizations strategic objectives.
• Accountable for daily charges, meeting NHPPD, expense control and other budget goals.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Carries out other duties and special assignments as delegated.

Patient Care/Clinical Practice:

• Educates trains and supports staff on necessary procedures, changes and operational issues to assure quality care delivery and policy adherence, as appropriate.
• Assists nursing manager with staff compliance with mandatory education and training requirements, as appropriate.
• Demonstrates proficiency as a staff nurse and serves as a role model and resource to staff.

Regulatory and Quality Improvement:

• Supports and coordinates performance improvement activities for assigned staff.
• Participates, or designates appropriate staff to participate, on process improvement teams.
• Participates in system and local quality improvement goals.
• Displays knowledge of PI process.
• Collects, analyzes and organizes patient care data for the unit.
• Assists manager that staff are following regulatory standards.
• Is a unit leader and is accountable for hardwiring evidence based and unit specific tactics for patient satisfaction (i.e. Hourly Rounding, bedside shift report, discharge calls, and AIDET.)
• Monitors for improvement of chart audit findings at employee level and provides follow-up.

Human Resources Management:

• With the support of and in coordination with the Human Resources and Organization Development function, maintains positive personnel relations and strives to make Marianjoy an employer of choice by ensuring that employee questions and concerns are addressed responsively.
• Ensures compliance with laws and regulations and adherence to HR policies and procedures.
• Assists nursing manager that performance management programs for staff and physicians are effectively administered and that all staff receives on-going feedback on job performance, competencies, values-based behaviors and developmental needs during shift.

Compliance and Privacy:

• Ensures that policies and procedures of Marianjoy and NMHC regarding corporate compliance and privacy of patient and associate information are observed.
• Personally, models professional confidentiality and discretion in all communications and exchanges of information.

Values and Leadership Competencies:

• Adheres to standards consistent with Marianjoy's mission, vision and values.
• Demonstrates a visible working style, acts in a manner that is consistent with and shows commitment to the values and leadership competencies.

Communication and Collaboration/Teamwork:

• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
• Demonstrates effective oral, written, and listening skills with staff, physicians, patients and families.
• Keeps all appropriate parties informed a timely manner and understands "chain of command" accountability.
• Completes leader rounding on assigned staff routinely and consistently.
• Provides input to and may assist with organization of staff meetings.
• Conducts staff huddles on shift.
• Collaborates with educator and manager to ensure appropriate and complete orientation of new staff.
• Identifies appropriate preceptor and assigns schedule to new staff.
• Participates in unit and PCS based teams, work groups and/or committees or shared governance councils.
• Demonstrates willingness to give 100% and voluntarily assists others.
• Keeps staff on shift informed of unit initiatives and incorporates outcomes of the team/committees work into practice.

Required:

• Bachelors Degree required.
• Current Illinois RN license.
• CRRN required within 6 months of hire date or eligibility.
• Maintains current AHA BLS Provider certification.
• Analytical skills necessary to assess a patients condition and utilize the nursing process and professional judgment in providing comprehensive patient care are required.
• Ability to interact with patients, families, medical personnel and other members of the health care team.
• Ability to perform effectively and efficiently in stressful, urgent situations.
• Cognizant of customer needs related to culture, age, developmental level and diagnoses.
• Strong written and verbal communication skills.
• Working knowledge and experience with PC-based applications, i.e. Word, Excel, PowerPoint, Outlook.
• Exhibits creative and positive problem-solving abilities.

Preferred:

• Minimum 3 years nursing experience demonstrating progressive responsibilities.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.