Nursing Clerical Coordinator - Long Term Care

We are S&R Group and for over 60 years we have been building communities "where friendships flourish and life is enriched". We are looking for people who, like us, believe the work we do has a positive impact on their community and that together we can continue supporting our Residents and their families.

Long Term Care is a unique experience, when you come to work you are coming into a Resident’s home. Your feedback and input is used to improve our daily practices, and your energy goes a long way to putting smiles on our Residents’ faces.

 

We provide a fulsome orientation to set you up for success in your new role! If you were working for us as a Nursing Clerical Coordinator, here are some of the things you would have done last week:

• Maintain Residents Health records. This includes but is not limited to:• setting up new charts
• thinning charts as required
• filing of chart documents and forms
• management of overflow files
• archiving inactive charts - file management retention

• Maintenance of forms - master binder, filing cabinets, nursing stations
• Maintenance of the policy binders
• Long and maintain HIN invoices as required
• Completion of lab requisition, other forms and maintenance of the lab schedule
• Booking appointments and arranging transportation - medical, follow-up, diagnostic
• Contact families for appointments, care conferences and follow up
• Ordering supplies
• Clerical support for the Manager of Resident Care
• Organize clinical office workflow. Coordinate meetings and schedule appointments as required. Produce the agendas and minutes for such meetings
• Maintain nursing department internal records and prepare reports as required, examples include but not limited to: educational, attendance and performance reviews.
• Working knowledge of scheduling software to assist with call ins and maintenance of the working schedule within the software
• Provide back up to Office and Staffing Coordinator as required
• Assist in an environment that protects Resident and Team Member confidentiality
• Provide excellence in customer service to all residents, families and visitors by creating a welcoming and open atmosphere in the general office area
• Provide reception for the Home
• Respond to phone and email inquires
• Assist the tour process in a manner that meets the unique needs of the Home.
• Understand and promote a "hospitality" environment within home
• Advocate for S&R Management with alignment to the organizational Mission, Vision and Values.
• Follows all guidelines for Team Members and employers as legislated under the Ontario Occupational Health and Safety Act
• Identifying, reporting and documenting building and/or equipment breakdowns as appropriate
• Know and understand all Health and Safety policies, practices and safe operating procedures and consistently apply this knowledge in the course of your employment

 

Ready to practice to your full scope in a home where you truly make a difference?

 

When you apply, if you meet the qualifications, we will try our best to reach out to you within the week (hopefully within a few days). When you’re eligible with us for benefits, you can expect a variety of them:

• Flexibility in shift scheduling to support your home life
• When eligible, you can enjoy full range of extended Health benefits
• Pension/RRSP matching
• Tuition reimbursement
• And many Company Events like our annual recognition parties, team theme parties, lunches, outings, and paid days off

 

We prioritize promoting from within and support our employees' educational needs because we care for the team we have put together. We come to our workplace each day understanding that we are entering our Residents' Home, and we are there to support them. While we don't take ourselves seriously, we take our jobs seriously and love to have fun with each other and the Residents!

To be hired into this role, you must have:

• Relevant post secondary education or experience in office and/or payroll
• Medical terminology
• Ability to work well with other members of the team
• Good communication and professional interpersonal skills when dealing with internal and external customers
• Long term care experience
• Computer skills - MS Outlook, Excel and Word, computerized scheduling program, charting program and accounting program
• Basic accounting skills
• Scheduling knowledge

While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.

This posting is for a vacant position.