Nurse Practitioner - Asynchronous Care

Nurse Practitioner - Asynchronous Care | Same-Day Visit Hybrid

Reports To: Clinical DirectorEmployment Type: Full Time, 1.0 FTE, exempt Location: Remote (work must be performed within the United States)Compensation: $100,000–$115,000 annually

Role Summary

The Async Nurse Practitioner (NP) provides patient-centered clinical support through inbox management, prescription processing, lab review, and urgent visit coverage. This role helps ensure patients receive timely care, safe medication management, and clear communication — while supporting clinical quality and efficiency across IWC.

The NP works primarily in the asynchronous care space, responding to patient messages, handling refills, reviewing critical results, and completing same-day or next-day visits when needed.

Core Responsibilities

Patient Messaging & Care Coordination

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Manage the Coverage Inbox, including patient questions, follow-ups, and symptom messages

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Route messages appropriately and collaborate with clinical team members as needed

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Provide clear, supportive communication and education to patients

Prescription Support

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Review and process asynchronous prescription and refill requests within scope of licensure

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Ensure accuracy, safety, and appropriate documentation

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Help streamline medication access for patients

Lab & Safety Review

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Review flagged and critical lab results

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Ensure timely follow-up, escalation, and documentation of plan of care

Same-Day / Next-Day Visits

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Conduct same-day and next-day visits for urgent needs when inbox issues require direct evaluation

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Support continuity of care by transitioning patients from messaging to visits when appropriate

Work Allocation (Approximate)

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60% – Coverage Inbox & patient communication

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20% – Same-Day / Next-Day visits

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10% – Async prescription processing

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10% – Just-in-time clinical and project-based work (e.g., critical lab review and follow-up, review of inbound diagnostics)

Qualifications

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Active, unrestricted, unencumbered multi-state licensure as a Nurse Practitioner, with active national board certification and prescriptive authority in applicable states (and willingness to obtain additional licensure as needed).

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Minimum of 3–5+ years of experience in direct patient care managing women 40+ in all stages of menopause

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Strong HRT and menopause experience treating menopause symptoms with a variety of methods, including both conventional and integrative approaches

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Comfortable working in a fast-paced, asynchronous environment

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Strong communication, organization, and clinical judgment skills

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Telehealth experience strongly preferred

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Asynchronous patient care experience strongly preferred

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Proficiency in using multiple telecommunication platforms and electronic health record (EHR) systems

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Excellent communication and interpersonal abilities, with a patient-centered approach to care

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Commitment to professional growth, continuous learning, and adherence to ethical standards

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Ability to work independently and collaboratively within a multidisciplinary team environment

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Flexibility to adapt to changing technology, regulatory requirements, and organizational priorities

Working Conditions

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Remote/virtual work environment with reliable internet required

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Prolonged periods of sitting and computer use

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