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Nordics Content Moderation of Social Media

Cross Border Talents

Porto, Porto District, Portugal permanent

Posted: November 6, 2023

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Job Description

Well known social media looking for candidates to deal with their posted content in different ways. You will be a central point of moderation of reports related to abuse and harassment between Virtual Reality users You are putting together solutions while having the protocols, procedures and instructions as a starting point You are able to manage all different types of reports generated by users From the beginning, you will take an active role in providing excellent and proactive moderation skills regarding the users behaviors and the Virtual Reality world rules Attendance and availability within standards (schedules rotations) Participate in “roundtable” sessions to provide an open discussion about upcoming trends and provide input/feedback to Support team to clarify trends or actions needed Expertise on all policies whilst ensuring compliance on all client workflows, being exposed to egregious content, political speech, hate speech, cultural discussions High level of capacity to keep up with client updates regarding workflows/policies (“fast learner”)

Requirements: Fluency (C1+) in one Nordic language (Icelandic or Norwegian or Danish or Swedish) + English (B2) Available to work in shifts High level of resilience to sensitive content High school diploma or higher

Benefits: competitive salaries Wellness sessions Career Progression Permanent Contract Meal allowance International and Multilingual environment And much more!

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