Nordic Speaking Customer Support for Mobile Banking Services in Athens Greece

Mercier Consultancy

Athens, Attica, Greece permanent

Posted: February 25, 2026

Job Description

Mercier Consultancy is seeking enthusiastic Nordic Speaking Customer Support Representatives for our Mobile Banking Services team based in Athens, Greece! In this pivotal role, you will assist our Nordic-speaking clients with their mobile banking inquiries and provide exceptional support as they manage their finances through our platform. Your ability to communicate effectively in Nordic languages will be essential in delivering a seamless customer experience.

This is an exciting opportunity for individuals who are passionate about financial technology and enjoy helping others. If you thrive in a dynamic environment and have a knack for problem-solving, we want to hear from you!

Responsibilities

• Provide support in Nordic languages via phone, email, and chat
• Assist clients with inquiries related to mobile banking features, transactions, and account management
• Document customer interactions and resolutions accurately in our support system
• Collaborate with internal teams to resolve client issues effectively
• Guide clients on best practices for using our mobile banking services securely
• Provide feedback to enhance service delivery and improve customer satisfaction
• Participate in training sessions to stay up to date with banking regulations and service enhancements

Requirements:
• Fluency in at least one Nordic language (e.g., Swedish, Norwegian, Danish, Icelandic, Finnish) and English, both written and verbal
• Previous experience in customer support, particularly in banking or financial services, is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• A customer-centric approach with the ability to empathize with clients
• Ability to handle multiple inquiries efficiently in a fast-paced environment
• Familiarity with mobile banking platforms and customer support tools is a plus

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.