Nike - Back of House Manager

Are You Ready?

As a Back of House (BOH) Specialist, you play a pivotal role in ensuring smooth, efficient operations behind the scenes. You will monitor and manage the BOH area and specific sales zones, driving operational excellence and supporting overall commercial success. Your attention to detail and leadership will set the standard for efficiency while enabling an exceptional customer experience on the sales floor.

Your Responsibilities as Back of House Manager

Shipment Management

Oversee the flow of all shipments, promptly addressing discrepancies, shortages, or damages to ensure accuracy and efficiency.

Organization & Safety

Maintain a clean, organized BOH area that transitions seamlessly between seasons and complies with safety standards.

Inventory Control

Perform box counts, validate against bills of lading, and report discrepancies immediately.

Use the PIV report to manage inventory negatives and implement reduction plans.

Performance Standards

Ensure the BOH team consistently meets PRE (Product Receiving Excellence) standards.

Utilize the refill scorecard to drive continuous performance improvements.

Markdowns & Promotions

Execute and complete markdowns and promotions accurately and on time.

Stock Replenishment

Support the sales floor by ensuring timely product placement and restocking, maintaining optimal merchandise flow.

Procedure Compliance

Accurately apply reason codes, complete mis-mates, and follow proper transfer and RTV procedures in line with company policies.

Your Qualifications

Proven experience in a similar operational role, with a track record of meeting and exceeding targets.

Demonstrated success in coaching, training, and developing team members.

Strong brand knowledge and the ability to embody and represent the brand’s values.

Commercial mindset with the ability to identify opportunities for efficiency and sales growth.

Excellent communication skills and the ability to engage effectively at all levels.

If you do not hold the nationality of an EU member state, you must be in possession of a valid work permit.

What We Offer

We’re committed to creating an environment where you can learn, grow, and thrive. As part of our team, you will enjoy:

Employee discount on Nike products for you, your friends, and your family

A competitive bonus system

Seasonal staff dress to represent the brand

A flexible work schedule that supports work-life balance

Opportunities to grow and develop within Nike

A fun, supportive, and energetic team environment

We thank all applicants for their interest in this position. Only candidates whose qualifications meet our requirements will be contacted for an interview.

We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates, including those with disabilities. Accommodations are available upon request at any stage of the recruitment process, and all information regarding accommodation needs will be handled confidentially.