Nike - Back of House Lead

The Lead’s mission is to take dedicated responsibility to monitor & manage the specific areas to drive commercial

success in the store. As our employee who represent Nike we expect to respect their co-workers, our ethics and

values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

▪ Lead and schedule employee shifts and assign duties

▪ Provide direction and feedback to workers during shifts

▪ Know the best practice and be a role model on responsible area

▪ Train and coach new employees

▪ Inspect equipment and communicate the need for repairs or replacements to management

▪ Open and close the store in accordance with procedures

▪ Ensure health and safety standards are followed

▪ Address customer and employee complaints

▪ Resolve conflicts between workers

▪ Help to improve foster and maintain a positive work environment

▪ Help with his feedback to the management team work

▪ Supporting/managing store opening/closing process

Back of House (BOH)
▪ Support Store Management in implementing action plans to achieve individual & team results
▪ Monitors the flow of all shipments and ensures prompt follow up with any discrepancies
▪ Ensure BOH area is clean, organized to ensure a smooth transition between seasons, BIN organization
▪ Compliance with tagging strategy
▪ Secure safety standards in BOH
▪ Perform box counts, validate against bills of lading (ASN) , ensuring discrepancies, shortages or damages are
reported immediately
▪ Consistently Control and ensure PRE standard within BOH team, tracking the effectiveness of the delivery
process and target planning and implementation of the action plan when necessary
▪ Use Refill scorecard to improve speed of BOH team
▪ Manage implementation and closing of Markdown / Promotion on timely manner
▪ Assist sales floor with product placement & stock replenishment
▪ Use correct Reason Codes, control, and complete mis-mates within P&P guidelines, follow correct transfer
and RTV procedures
▪ Check PIV Report ?, manage negatives and implement negatives reduction plan
▪ Supporting the Visual Merchandising team in preparing the merchandise for placement in the sales floor
▪ Delegation and supervision of tasks in the BOH/store team
▪ Responsible that all company policies & procedures are followed
▪ Proficient utilization of business systems & latest technology
▪ Responsible for all operations for loss prevention on the back of house
▪ Monitoring the supply of necessary tools
▪ Monitoring of halted products and premiered dates

Minimum Qualifications

▪ Experience in a similar position where the ability to meet & exceed targets has been demonstrated

▪ Previous experience in coaching, training & developing team members

▪ Brand Knowledge & the ability to represent the brands attributes

▪ Commercial mindset

▪ Excellent communication skills at all levels

▪ Ability to be flexible & adaptable to the need of the business

▪ Experience in networking & building relationships

▪ Proficient utilization of business systems & latest technology

▪ Willingness to constantly learn & develop

▪ Passionate & knowledgeable about the brand

▪ Communication skills in English (spoken & written)

▪ Ability to work weekends, evenings and holidays as needed

Why Retailors?

Shaping the future: We drive innovation forward and focus on excellent customer service, data-driven decisions, and continuous development.

Global presence, local roots: With locations in Europe, Canada, Australia, New Zealand, and Israel, we combine international best practices with strong regional expertise.

Performance matters: We actively support talent – with development programs, clear career paths, and opportunities to grow internationally.

Passion for sport & lifestyle: We live the brands we represent and create a work environment full of energy, movement, and team spirit.

Exclusive benefits: Our employees enjoy attractive perks – including discounts in all Nike stores within our network and internal events like Friends & Family.

Grow with us: Our Retailors Academy offers comprehensive training and tools to support your personal and professional growth.

Ready for your next step?
If you love sports, live retail, and want to help shape a dynamic environment – then you’re in the right place.

Join us. Shape the future. Make an impact.