Nght Auditor (H/F)

AccorHotel

Nanterre, IDF, France permanent

Posted: March 31, 2026

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Quick Summary

Accueil des clients, gestion des réservations, facturation et suivi administratif dans un hôtel de 170 chambres avec restaurant.

Required Skills

Customer Service POS Systems Communication Problem Solving Autonomy Reliability English Proficiency Opera Cloud

Job Description

Good news, la team du Novotel la Defense Nanterre recrute ! Envie de faire partie de cette aventure unique ?

Rejoins la team du Front Office pour vivre une aventure unique ! Hôtel rénové de 170 chambres avec restaurant.

Tes missions

Tu es au cœur de l’expérience client de nuit :

• Accueil des clients (check-in / check-out)
• Gestion des réservations, appels et demandes
• Facturation et encaissements
• Suivi administratif
• Surveillance de l’établissement
• Promotion des services de l’hôtel
• Coordination avec les autres services
• Gestion du night audit et de la clôture

En résumé : tu es le visage de l’hôtel et garant du bon déroulement du séjour client.

• Première expérience en réception hôtelière (souhaitée)
• Très bon sens du service + aisance relationnelle
• Autonomie, rigueur, sens des responsabilités
• Réactivité face aux imprévus
• Anglais courant obligatoire
• Connaissance d’Opera Cloud = gros plus

 Avantages

• CDI stable
• Mutuelle avantageuse
• Challenges internes
• 50% du Navigo pris en charge
• Possibilités d’évolution

Notre Engagement Diversité & Inclusion :

Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.

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