Newcomer Support Specialist #2025503

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

POSITION SUMMARY:
World Relief seeks a Newcomer Support Specialist to provide comprehensive case management and to program participants as they work toward meeting individualized goals and learn how to navigate their community independently. This role requires a high degree of flexibility to adapt to the changing needs of program participants and will include job duties in areas intensive case management and tailored education programming.

ROLE & RESPONSIBILITIES::
• Enroll participants into programs following applicable grant program guidelines
• Assist program participants with housing-related services such as housing searches, liaising with landlords, understanding leases, and completing rental applications
• Provide transportation to participants for medical and other essential appointments, as needed
• Complete and update grant program plans to guide participants through goal-making and achieving self-sufficiency
• Connect participants to ongoing means of support and services based on individualized service plans and goals
• Educate participants on budgeting/financial literacy, household maintenance and upkeep, and other housing related topics such as housing searches, providing notice, paying bills, etc.
• Advocate on behalf of participants with landlords and property managers when maintenance issues persist and explore avenues for upholding tenant rights
• Maintain and nurture relationships with current landlords, assisting with assessing ongoing educational needs and providing follow-up housing education for participants
• Complete intakes and determine eligibility for services based on prospective program participant needs and staff capacity
• Participate in staff meetings, ongoing trainings, and other staff development opportunities
• Case note and maintain case file forms
• Assist in the completion of monthly, semi-annual, and annual grant program reports
• Update and maintain databases and spreadsheets for reporting and tracking outcomes
• Other duties as assigned

JOB REQUIREMENTS::
• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Current driver’s license and ability to maintain a clean driving record

PREFERRED QUALIFICATIONS::
• Bachelor’s degree
• 2-3 years’ experience working in refugee resettlement or a related casework-type field
• Experience working cross-culturally
• Fluent in Rohingya or Spanish, preferred

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.