Networking Manager UK

Networking Manager 

Salary: £30,000 – £33,000 DOE

Commission: 20% OTE

Location: London 4.5 day week (4 days in the office and Friday from home)

About Terrapinn 

Terrapinn is a global market leader specializing in producing business conferences, exhibitions, and award ceremonies. We are committed to creating world-class solutions for our clients and business partners by curating events that stimulate the brain, spur creativity, and facilitate meetings. 

Position Purpose 

The core purpose of the Networking Manager is to coordinate and manage meetings for sponsors of key events, ensuring they have a truly great experience during the conference. This role is essential for providing a professional service element to the networking process and managing all networking app queries and technical issues while the conference is underway. 

Key Responsibilities 

The Networking Manager is responsible for devising and delivering the entire networking initiative in partnership with the project team. 

Strategic Planning & Communication: 

Communicate with the event team to identify which sponsors to focus on six weeks before the event start date. 

Arrange and lead a project meeting with the entire team to confirm strategy, including the number of meetings for each sponsor and on-site networking infrastructure. 

Attend weekly catch-up meetings with the project team. 

Sponsor & Exhibitor Management: 

Serve as the initial point of contact for all exhibitor queries and review and send out exhibitor communications. 

Conduct introductions to sponsors to determine their interest in utilizing the Networking Manager service. 

Meeting Coordination & Logistics (Pre-Event): 

Send weekly lists to sponsors and liaise between them and attendees to confirm and schedule meetings in diaries. 

Maintain and update the sponsor schedule with all confirmed meetings. 

Networking Technology & Support: 

Set up the networking application and guide customers on its usage. 

Prior to conferences, set up the email schedule and rigorously test the networking app. 

Act as the sole contact for all incoming app-related queries on all events operated by the UK office. 

Onsite Execution: 

Meet with sponsors onsite, discuss their event presence, and review all confirmed meetings. 

Facilitate networking and send email reminders for scheduled meetings while onsite. 

Check on sponsors with a delegate list to proactively set up any extra onsite meetings that could not be confirmed before the conference start date. 

Key Skills & Knowledge 

Skills 

Communication: Superior written and verbal communication skills. 

Relationship Management: Strong interpersonal, relationship management, and networking skills. 

Organization: Highly organised-demonstrating excellent planning, time management, self-organisation, and self-discipline. 

Proactivity & Independence: Initiative; proactive and able to work independently. 

Resilience: Calm under pressure and dependable; takes responsibility for own actions and keeps commitments. 

IT & Problem Solving: Problem-solving skills combined with a good understanding of IT and system integration. 

Attention to Detail: Meticulous attention to detail. 

Teamwork: Able to work effectively with others and within a team. 

Adaptability: Ability to adapt and learn new skills, whether for live or virtual events. 

Knowledge & Experience 

Commercial Acumen: Commercially minded with strong business acumen. 

Customer Experience: Deep understanding of customer service principles and the principles of "customer experience. 

Software: Proficiency in word processing and basic spreadsheet fundamentals. 

Desirable: Experience with event platforms would be ideal. 

Recruitment process:  

It’s really important that we’re transparent about what you can expect when you apply for a role at Terrapinn. Our process is as follows: 

First round – online interview with our talent team and Networking Director team.

Fill in our competency framework – this will be used as a discussion point in the next interview. 

Final interview in person with your Networking Director and another member of the networking team.

We believe in equal opportunities and being a diverse and inclusive employer.
If you need any potential adjustments to our planned process at all, please do contact us to discuss options.